Firstly, great that he contacted someone like that, and good to at least get some involvement. Hopefully he'll feel up to including the rest of us at some point, but at least there's progress
as to the "free time", anything a company does to develop its own titles is "free time", so calling it free time is weird, because it's not like it's done for non-profit, it's done so subscriptions can be restarted and they can earn money from their own IP again. (that said, I'm sure that atm it's more profitable to work on BP since that's where the money is coming from, so in a sense it's "free-time", as it's an investment in the future, instead of immediate cash return, unless KK really doesn't pay their programmers for developing their own games
) It might however be a simple case of miss communication calling it free time
as a question though, did he answer why they completely ignored us for 2 years and the communication is so utterly abysmal? A simple post takes 5 minutes, a well-written post with future repercussions takes an hour. Either of those would have relieved so much grief.