The MMORPG Neocron is different from other, „classic“ MMORPGs in many ways. Still, theres ranged and close combat, stealth, crafting, magic („psi“) and combat support activities. The combat support role is a crucial one, the more because Neocron doesnt have a simple „aggro“-system: You cant tag a mob and draw its aggro and damage for „tanking“ while being supported. In NC the NPC aggro always turns to the player doing more damage, in short timeframes.

The sole support class in NC is the PPU (other psi-using classes and roles like the PE are of less importance here), but to get a skilled PPU you'll have to level up as APU and LOM to PPU later. A less than desirable game element. The second unhinged game mechanic here is the necessity of magic („psi“) in a cyberpunk setting.
There is more means of self-defence (beyond armour, tho) available: nanites, which have the disadvantage of side-effects. Use too many nanite injections at once and suffer the consequences, unlike when using psi stuff.

Whats missing in the future-tech setting on Neocron? Tech-based support measures. Energy field projectors, shields, buffs, heal spheres. Imagine a projector for support activities, using INT, TC, probably not as effective as a holy heal or deflector, but surely a welcome alternative to todays situation, where you'd have to level up an APU in order to LOM to PPU so you can support other people.

We have to introduce support fields and/ or support rays, as an alternative and addition to psi.