Ok, it became very clear that the other thread(s) were turning into two different parts, one whining and flaming, the other the questions we wanted to ask. I was asked to make a new thread, I propose to keep the other thread open for our "opinions", and try and keep this thread purely in the form of questions (So no answers from the community, we don't know shit so let's keep it at that).

Note, this time I've yet again incorporated some more questions that in my original summary were listed at the bottom, hopefully this will make it yet easier to answer.

A: Anti-cheat patch
More than a year ago, chenoa said that the developers knew what went wrong with the patch, and how to fix it. There were a few posts explaining that you were actively working on it.
  1. If the developers are working on it (even in their free time), why is it taking so long?
  2. How far along are you, have you fixed the problems and are just waiting for a time to patch, or are you still stumped as to why the patch didn't work last time?
  3. How many people are working on it in their free time?

    1. Does KK lend all its developers to gamigo on a project basis, or does gamigo pay KK for work on BP. In the last case I just don't get why part of KK's capital isn't used to actually pay the developers to work on neocron. If gamigo wants KK only to work on BP, why not just buy the whole company?
  4. Why can't these people be compensated in either overtime or subcontracting?

    1. If these developers are really working on neocron, is there some way for us to donate to them personally or to buy them a beer?
  5. (By CoreInsanity: ) What is your plan as far as cheaters go? Specifically:
    1. Will the exploit specific bugs be fixed before taking any action?
    2. Will the fact that the community is really small be taken into account?
    3. Will there be a wipe to counter the fact that a lot of trading is restrictive due to how much cheating has gone on? (Biglines: Please don't )

B: Payment and accounts
About 3 years ago now, 10tacle went insolvent, causing paypal subscriptions to stop functioning, to which you said that payment would be reinstated very soon.
  1. How is KK doing now financially? Are you stable?
  2. Why can't there be another payment provider reinstated now that KK is no longer insolvent, so that click2pay isn't the only one still working?
  3. Why can't you let paypal make accounts like click2pay can?
  4. What do you plan on changing in neocron before the monthly fee will start again? (As obviously hardly anyone will pay for the game in it current state, both support and content wise)

C: Communication
Communication with the community at least in the last 5 years has been abysmal, almost no messages were written concerning what was happening, the moderators on the forum were either not informed or were not allowed to comment, and most of the messages that came were mostly filled with promises that were almost never kept, or were made by moderators/employees who had to spend their own time helping/informing us. Having no time is not really an excuse when it takes over a year to communicate. Not being able to write something for a week or two is possible due to some deadline looming, but during an entire year, it is impossible for there to have been no time for a message that in the worst case scenario takes an hour or two to research and write.
  1. What are your plans on improving communication with the community?
  2. Why do we only get answers after posting in the BP forums? Is it simply because you don't read this forum?
  3. Can you in the future, when it appears you will not be able to keep the promises you made, at least let us know as soon as possible that you won't be able to make it?
  4. (Brammers: ) What is Reakktor's view on the current state of communication to the community, and what plans do they have to change it? (If any).
  5. (Brammers: ) What is Reakktor's view on the current state of in-game and out-of-game support, and what plans do they have to change it? (If any).
  6. Is there an official community manager? if so, where is he/she and what is his/her job? Because we have not seen anything in the past year.
  7. Why did you not tell us (or have someone else tell us) that you couldn't respond because you were on a business trip?

You don't even have to say why if that's something private to the company, but at least let us know that you won't be keeping your promises, instead of just waiting years and then doing something drastic. Three years ago you promised us an anti-cheat patch in 3 months, after a year of no communication, suddenly you patched the game without prior notice, and without much communication that patch was then rolled back because it simply didn't work.

We understand if you are having troubles financially that you can't keep your promises, but at least let us know immediately when you realize this will happen.

D: Development
Some community members expresses their wishes for neocron to be made open source, or to hire/include some community members as sources for development, content and artwork.

  1. How many of the original neocron developers are still around?
  2. What is the state of the code for neocron, can you give us a few details about how neocron is built up?

    1. Can you tell us if it is at all possible for you to fix the huge amount of memory leaks and conflicts between the gfx engines?

  3. Could you explain why the game won't be made open source?
  4. Could you explain why you don't use the huge potential of some of the community members to work on neocron? We have some very talented developers here.
  5. Is returning to the NC1 version of neocron an option? A lot of the community seems to think everything was better back then?
  6. why is the interpolation, which worked in nc1 not working anymore since i think nc2.2, in nc1 the z coordinate was calculated correctly, but since nc 2.2 it isn't anymore
  7. (CoreInsanity: ) Can you actually market the game good enough in it's current (Fixed) state to bring in enough people to make money off it?
  8. (CoreInsanity: ) Can you fix the game enough to expand on it without breaking it?
  9. (CoreInsanity: ) Can the game in it's current (Fixed) state even handle an increased number of players (hundreds)?
  10. Do you have the staff resources to get and pay a good, experienced and committed team of 1 coder, 1 gfx man and 1 dev team organizer ?
  11. Can you change your rules to allow voluntary devs getting documentations and coding game code ?

E: Future content
  1. Are you planning any content patches for nc2?
  2. When is the next Neocron 2 patch planned to be released?
  3. You said you were working on nc3, but obviously since the developers work on nc2 in their free time, this simply wasn't true. Is there actual work being done on nc3, or was it only a deflection?
  4. Can we get the nc1 player models back?
  5. What are your plans for NC3, or NC2. What are we waiting on for development and what (if anything) are you actively doing development wise on NC2/3?
  6. How much will it cost to fix NC compared to how much it will cost for them to make an NC3?

F: Alternative revenue models
  1. What kind of revenue models are you considering? for example freemium, cash shop, monthly subscription, ad-based etc?
  2. Will you make the game open source if you have no longer wish to run it yourself?


G: Black Prophecy
  1. How is BP doing? Is it bringing in profit?


H: Game masters
  1. What happened to our old game masters such as Nidhogg, Hoder and others?
  2. Will we get game masters who know about cheats and high level pvp? (And for example research cheats by downloading and using them so they actually know)
  3. Chenoa promised a big event for us over a year ago, will she ever do this?

And most urgent:
Quote Originally Posted by Powerpunsh
@ Kirk: As i can see you read through the thread. We had a little DB error on terra some months ago (click me) which caused damage at some players appartments. Chenoa told us that you are on it and after 1 or 2 weeks like 2% of the missing furnitures came back. But thats all so far. Iam not the only one who has literally lost all his important stuff. I would be appreciate about an information about this issue.
And please, if any Kirk, any empoyee or moderator could answer some of these questions (with consultation of Kirk), please answer any questions that can already be answered. Of course we would like all the questions that relate to NC's future to be answered, but we understand that those things need time and money. But there are still a huge amount of questions that can be answered simply because they are about the past or the present.

And to the rest of the community, please keep this thread clean, no threatening, no whining, no trolling, no answers or opinions, if You have a question you want to add, list the header (A,B,C,D etc.) and the question you want added, hopefully a moderator can edit this opening post and add the questions so that Kirk only has to look at this list. All other comments should go in the other thread.