Thread: game crashing

  1. #1
    hitting inboxes tarasm's Avatar
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    Default game crashing

    everytime I tried to get into the game recently it crashes. is there a go to fix. happens right after i click start

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: neocronclient.exe
    Application Version: 0.0.0.0
    Application Timestamp: 5b40e47d
    Fault Module Name: gamebase.dll
    Fault Module Version: 1.0.0.1
    Fault Module Timestamp: 5b40e478
    Exception Code: c0000005
    Exception Offset: 00011077
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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  2. #2
    Neocron Support Team Xanthos's Avatar
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    Default

    Heyho,
    This happened before?
    Is this a fresh install or an old one?

    Please post your applog.txt (Launcherfolder „_nclapp“) and error.log (NC Mainfolder „Logs“).

    You can also try this:
    - start with Admin rights
    - select clean up and repair by right clicking the client symbol at the Launcher
    Xanthos
    Management • Content Development
    Neocron Support Team
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  3. #3
    hitting inboxes tarasm's Avatar
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    Default

    ok now saying account is expired.

  4. #4
    Neocron Support Team Xanthos's Avatar
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    Default

    Which means you have to login to our webpage and accept the privacy policy.


    X.
    Xanthos
    Management • Content Development
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »Don't scream, don't cry, just enjoy the pain!«

    DOWNLOAD NEOCRON • PLAY NEOCRON • FACEBOOK • TWITTER • DISCORD • GET SUPPORT • FORUM RULES • RULES OF CONDUCT

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