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  1. #1

    Exclamation I'm back and i can't select character

    Hello,

    I would like to play after several years but i can't log in at all.

    I installed and patched the game. I m able to launch it , then i have to indicate my account / password.

    When i click on resume , the character selection 's screen never appaears…

    Does anyone have a solution ?

    Thx for your help .
    Aaron darkblade tsun
    John darkblade en exil chez tangent

  2. #2
    Neocron Support Team Xanthos's Avatar
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    Any error message?
    Please post your errorlog (NC Mainfolder/Logs) and your applog.txt (NC Launcher folder/_nclapp).


    X.
    Xanthos
    Management • Content Development
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »Don't scream, don't cry, just enjoy the pain!«

    DOWNLOAD NEOCRONPLAY NEOCRONFACEBOOKTWITTERDISCORDGET SUPPORTFORUM RULESRULES OF CONDUCT

  3. #3

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    Quote Originally Posted by Xanthos View Post
    Any error message?
    Please post your errorlog (NC Mainfolder/Logs) and your applog.txt (NC Launcher folder/_nclapp).


    X.
    Hello Xanthos and thanks for your help.

    There is no error message when i press " resume " or "enter " everything disapear exept the pic behind the box ( the box desappears too). The game doesn't crash because i still hear the music ( I know i m a Lucky guy :P)

    and here is the link for the other log :

    https://cjoint.com/c/HLsrzHkzzSF


    Thank you
    Attached Files Attached Files
    Last edited by force.; 18-12-18 at 19:26.
    Aaron darkblade tsun
    John darkblade en exil chez tangent

  4. #4

    Default

    Hello everybody,

    i've tried everything i can and still have no solution.

    It seems there is no link between the game server and my internet. I ve tried to launch the game with the neoronclient.exe while i was offline and this is the same problem, no error message too.

    the game is availabe with win10 i guess ?
    Aaron darkblade tsun
    John darkblade en exil chez tangent

  5. #5
    Neocron Support Team Xanthos's Avatar
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    Some files are missing.
    Please open the launcher and right click the client icon and select „repair and clean up“ - this should fix your problem.
    Is this a fresh install?


    X.
    Xanthos
    Management • Content Development
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »Don't scream, don't cry, just enjoy the pain!«

    DOWNLOAD NEOCRONPLAY NEOCRONFACEBOOKTWITTERDISCORDGET SUPPORTFORUM RULESRULES OF CONDUCT

  6. #6

    Default

    Yes this a fresh install

    Thanks you for your help now i think i m very close to log in..

    Now after i've selected the server i've got the box "updating game data".. I ve stayed on this box during 1 hours and Nothing happen.

    Still some missing files ?
    Aaron darkblade tsun
    John darkblade en exil chez tangent

  7. #7
    Trophy Master vilaY's Avatar
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    If there is a Solution please tell me

  8. #8

    Default

    Quote Originally Posted by vilaY View Post
    If there is a Solution please tell me
    No problem if i find it off course i'll share it
    Aaron darkblade tsun
    John darkblade en exil chez tangent

  9. #9
    Trophy Master vilaY's Avatar
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    What is your Windows Version?
    mine is 1803
    i deaktivatet Defender: no solution
    tryed neocron from running System: doesn't work

    a friend visit me. launching NC on win 10 it works like it should do on his Laptop.

  10. #10

    Default

    Quote Originally Posted by vilaY View Post
    What is your Windows Version?
    mine is 1803
    i deaktivatet Defender: no solution
    tryed neocron from running System: doesn't work

    a friend visit me. launching NC on win 10 it works like it should do on his Laptop.
    1803 too...
    I ce trier to use anorther AV and still doesn t work
    Aaron darkblade tsun
    John darkblade en exil chez tangent

  11. #11
    Trophy Master vilaY's Avatar
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    Im online!!!
    check this out
    start Neocron u cant log in, no Connection to game Server
    open Taskmanager; Right klick neocronclient.exe; set priorities; Realtime

    after this i could play

  12. #12
    Trophy Master vilaY's Avatar
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    @force. Do u accept the privacy police for The new Data security?

  13. #13

    Default

    Quote Originally Posted by vilaY View Post
    @force. Do u accept the privacy police for The new Data security?
    Where?
    Aaron darkblade tsun
    John darkblade en exil chez tangent

  14. #14
    Trophy Master vilaY's Avatar
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    U have to log in on www.neocron-game.com i think its just used to players in EU mabee germany

  15. #15

    Default

    Quote Originally Posted by vilaY View Post
    U have to log in on www.neocron-game.com i think its just used to players in EU mabee germany
    No iv tried your method :

    launch neocron … neocron.exe before the main menu i m doing real time priority for neocron.exe … still stuck in iploading game data
    trying to change the priority when i m stuck in uploading game data .. not working.

    I m close to give up really
    Aaron darkblade tsun
    John darkblade en exil chez tangent

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