1. #1

    Default How do I get my sounds effects to work?

    Ever since the new launcher my ingame sound effects have stopped working. To this day I still cannot get them to work? What do I need to do in order to resolve this issue? I have music, that works fine. I've done a full install and reinstall and also a repair. I still get this message.

    2018-09-20 18:22:30,413 [4] DEBUG Downloading sound.pak for 'nc2retail' ...
    2018-09-20 18:30:12,282 [4] ERROR Error while downloading sound.pak for 'nc2retail' ...
    System.Net.WebException: The operation has timed out.
    at System.Net.WebClient.DownloadFile(Uri address, String fileName)
    at PegasusDistributionSystem.Core.Services.ApplicationInstallService.Update(InstallQueueInformationCont ainer container, Boolean fullScan, Boolean cleanUp)

  2. #2

    Default

    Is there any solution to this? Anyone know? Please and thank you.

  3. #3
    Neocron Support Team Xanthos's Avatar
    Join Date
    August 2015
    Location
    NCPD HQ
    Posts
    272

    Default

    Please attach the complete applog.txt and errorlog.
    Xanthos
    Management • Content Development
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »Don't scream, don't cry, just enjoy the pain!«

    DOWNLOAD NEOCRON • PLAY NEOCRON • FACEBOOK • TWITTER • DISCORD • GET SUPPORT • FORUM RULES • RULES OF CONDUCT

  4. #4

    Default

    It told me my applog.txt was to big to attach but I was able to upload my error.log.
    Attached Files Attached Files

  5. #5

    Default

    applog.txt I was able to put it in a .rar
    Attached Files Attached Files

  6. #6

    Default

    Thank you very much for your time Xanthos. I really do appreciate it.

  7. #7
    Neocron Support Team Xanthos's Avatar
    Join Date
    August 2015
    Location
    NCPD HQ
    Posts
    272

    Default

    A few questions:
    - Are you running NC with Admin-rights?
    - Is something blocking your connection? (Firewall, AV for example)
    - => Can you try to disable those services and try the DL again?
    Xanthos
    Management • Content Development
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »Don't scream, don't cry, just enjoy the pain!«

    DOWNLOAD NEOCRON • PLAY NEOCRON • FACEBOOK • TWITTER • DISCORD • GET SUPPORT • FORUM RULES • RULES OF CONDUCT

  8. #8

    Default

    Thank you for your help Xanthos. I disabled AVG along with my firewall. I hit repair and it fixed my issue. Now, with that said do I have to turn off AVG and my firewall each time I launch NC?

  9. #9
    Neocron Support Team Xanthos's Avatar
    Join Date
    August 2015
    Location
    NCPD HQ
    Posts
    272

    Default

    You can create a exception for NC in your firewall settings.
    Xanthos
    Management • Content Development
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »Don't scream, don't cry, just enjoy the pain!«

    DOWNLOAD NEOCRON • PLAY NEOCRON • FACEBOOK • TWITTER • DISCORD • GET SUPPORT • FORUM RULES • RULES OF CONDUCT

  10. #10

    Default

    Perfect. Thank you again for your time and your help Xanthos. I appreciate everything you do.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •