1. #1

    Default [Launcher] New launcher not installing properly.

    I think I tried everything. From discussions on discord, seems I should have some files in _nclapp folder, but I have only empty Cache folder there instead.

    FAQ
    -Is launcher downloaded from website or by old launcher?
    -Tried both, same results. Tried different install directories, Program files, system disk, external disk. Same case on different computer that have Win7 instead of my Win10 laptop.

    -Admin rights?
    -Yes in all cases.

    -Did you let launcher install extra thingies, .net, directX
    -Yes. On win10 laptop there is .net 4.7 preinstalled and I shouldnt be able to install older one, but it gave me no errors.

    -Delete all neocron related things with reg cleaner and try again.
    -Done that, didn't help

    -Try compatibility mode
    -Win7, 8 compatibility mode don't work.

    -Try to copy launcher files from the person where it works
    -Tried that, launcher appear in task manager then it closes. Windows log throws .net runtime exceptions.

    -Delete things in AppData folder in Neocron Support Team
    -Done, nothing happens.

    Is there anything else I can do? I'm locked out of game completely.

  2. #2
    Neocron Support Team Xanthos's Avatar
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    Default

    Can you post your applog.txt please?
    It’s in the folder „_nclapp“.
    Xanthos
    Management • Content Development
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »Don't scream, don't cry, just enjoy the pain!«

    DOWNLOAD NEOCRONPLAY NEOCRONFACEBOOKTWITTERDISCORDGET SUPPORTFORUM RULESRULES OF CONDUCT

  3. #3

    Default

    Quote Originally Posted by Xanthos View Post
    Can you post your applog.txt please?
    It’s in the folder „_nclapp“.
    Nothing appears in that folder when I try to launch, on both computers.

  4. #4

    Default

    Quote Originally Posted by AlvaroT View Post
    -Try to copy launcher files from the person where it works
    -Tried that, launcher appear in task manager then it closes. Windows log throws .net runtime exceptions.
    I need these ^

    Z
    Zoltan
    Management • Development • Server Administration
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »What do you hear? - Nothing but the rain. «

    »I felt a great disturbance in the Force, as if hundreds of voices suddenly cried out in terror and were suddenly silenced. I fear something terrible has happened.« - server crash

    DOWNLOAD NEOCRONPLAY NEOCRONFACEBOOKTWITTERDISCORDGET SUPPORTFORUM RULESRULES OF CONDUCT​​

  5. #5

    Default

    Quick update. I've just updated my Win10 laptop to Win10 April update, and....launcher now runs!
    Do you want me to trigger these errors on Win7 computer?

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