Character Transfer website updates

[onero S]

Can you try another browser?
Have tested it a few secs ago - no probs.

Having the issue with both Chrome and Edge.
I can access the site and login with my account, but when I click the "Copy character to the test server" green button I get

Oops! An Error Occurred
The server returned a "500 Internal Server Error".
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

[Kanedax]

I have the same issue. Firefox here.

[Kanedax]

Tried with Edge, first try I was able to log in but got the 500 error upon trying to transfer a character to Vedeena. Now I get the 500 error on log in every time with Edge. I guess I'll download Chrome to try it.

Edit: I get the same issue with Chrome as well. Can't log in and the site is throwing a 500 error.

[Kanedax]

Okay, so this is interesting. I have 3 accounts. I have run the char transfer mission on two of those 3. On one account I can't even log in, on the second I can log in but get the 500 error trying to do anything else, these are the two I have run the char transfer mission on.

With my third account, which I have not run the mission on, I can log in and access the Vedeena transfer page. I am going to run the mission now on that account.

Edit: The only difference between the accounts that I can think of is that the third has no old characters on it, while the first and second do.

[Bifrost]

Okay, so this is interesting. I have 3 accounts. I have run the char transfer mission on two of those 3. On one account I can't even log in, on the second I can log in but get the 500 error trying to do anything else, these are the two I have run the char transfer mission on.

Can you PM me the account name which generates the 500 error alone with the web address of the webpage - thanks.

Edit: You may as well PM me the other 2 account names.

[Kanedax]

Done, I tried to be as clear as possible, but I am drunk. Results may vary.

[Nullvoid]

Umm, can anyone confirm whether I would have been on Terra if I played at all during Neocron 2 times? I know I was on Pluto before that for NC1 so those characters will be long gone. I definitely did have at least 3 characters though when playing NC2, yet I have all empty slots showing when I try to use the transfer system. Is that any sort of known issue or was I really dumb enough to have deleted them all back in the day?

[Kanedax]

I missed the part about the URL. I'll get that to you when I get home.

[onero S]

Can you PM me the account name which generates the 500 error alone with the web address of the webpage - thanks.

Edit: You may as well PM me the other 2 account names.

PM sent!

[Kanedax]

Just wanted to say thanks to you guys for fixing the problems I had with this. It's a big draw to come back to not have to level all of my characters fresh from scratch.

[DaxAra]

i still get a "500 Internal Server Error".

[DaxAra]

i still get a "500 Internal Server Error".

now it works, however i do not see any characters.
i do use the same account name as i used.
is there something else i could do to get my old character back?

[[K1]Luke]

Hi guys. I've just returned to the game, and was wondering if the CryoVault was still working? And who I first talk to in Plaza 1?

I've tried copying characters to the test server so I can see what items I have, but I'm getting the error "An error has occurred while the character data migration." I'm unsure what to do. It's like this for all 3 of my accounts.

Any help please? Thanks

[nikkon]

I cant get past the enter your password to log into the test server any ideas?

[nikkon]

my issue is fixed