Problem with installation

**Powerpunsh** · 13-10-13, 18:43

hi there,

i recently setup my rig with a fresh win7 version and installed neocron. Everythings fine so far but when i start it, it just shuts down at the point i should choose the resolution.
A look in the Error log says:

free memory: 2859 MB physical, 4095 MB virtual (70%)
File Check complete: 1169 files checked
Exception created No Driver System available
Error: No Driver System available

So, how do i make neocron see my drivers? Got an ATI HD 4870 which has drivers installed (Drivers only without this stupid CCC). Sidenote: Other games work fine. Just Neocron is makeing trouble.

**Trivaldi** · 14-10-13, 10:58

Did you use the newest version of the client (available from www.neocron-game.com) to install Neocron?

**MGGhost** · 14-10-13, 11:10

I had the same Problem with one of my Win7 rigs.
Just downloaded and installed DirectX 9 and Microsoft Visual C++ 2010 and it worked.

**Trivaldi** · 14-10-13, 11:35

Originally Posted by MGGhost

I had the same Problem with one of my Win7 rigs.
Just downloaded and installed DirectX 9 and Microsoft Visual C++ 2010 and it worked.

This is what I assume the problem to be. Those prerequisites are included in the latest version of the client available at www.neocron-game.com.

Powerpunsh, if this is the issue you're experiencing can you please let us know where you downloaded the client from so we can try and get in touch.

**MGGhost** · 14-10-13, 12:04

Im not Powerpunsh, but since i hade the same problems, maybe this helps.
I downloaded the Client from www.neocron-game.com about a week ago and installed it one two rigs.
My main gaming rig with Windows 8 Professional with directx 9 already on and it installed the client and Visual C++.
The second one was a clean Windows 7 Home Premium and it only installed the NC client, so i had to download the prerequisites on my own.

**Bifrost** · 14-10-13, 12:22

Originally Posted by MGGhost

...The second one was a clean Windows 7 Home Premium and it only installed the NC client, so i had to download the prerequisites on my own.

I am a little puzzled by this. The Direct X and C++ installation options are checked by default. Was there any error messages saying these parts failed to install?

One more thing. You say you installed Neocron on a clean Windows 7 installation. Did you install your graphics drivers before installing Neocron or after installing Neocron?

**MGGhost** · 14-10-13, 12:52

All hardware driver and a alternate browser were installed bevor the Client.
I took all options as standard, except the game directory.
Then the installer run and finished without errors, but it seems to not install the visual c++ part on this machine (not checked the directx part).

**Bifrost** · 14-10-13, 13:04

Originally Posted by MGGhost

All hardware driver and a alternate browser were installed bevor the Client.
I took all options as standard, except the game directory.
Then the installer run and finished without errors, but it seems to not install the visual c++ part on this machine (not checked the directx part).

Can you try running the C++ and DirectX redistributables setup files and see if they come back with an error? You should find them in the redist folder of your Neocron install.

**MGGhost** · 14-10-13, 13:17

The DirectX Setup just installed the Software again, without any errors.
And the Visual C++ just ask to deinstall the Software. But only affects the x86 Version, i even installed the x64 Version.

**Jipz** · 14-10-13, 13:41

hi there

is it possible to play neocron on a mac with crossover tool?

thanks

**Bifrost** · 14-10-13, 13:56

Originally Posted by Jipz

hi there

is it possible to play neocron on a mac with crossover tool?

thanks

The Neocron Support Team will only provide support for running Neocron on windows.

I am not aware of any mac users running Neocron on their mac's but I'm sure those users will confirm whether Neocron works or doesn't work on a mac. However I stress again, running Neocron on anything but windows is officially not supported.

**flib** · 14-10-13, 15:20

I can't get Neocron to connect to the loginserver when running it through Crossover, but it does work with Parallels.

**Jipz** · 14-10-13, 19:44

ok its downloading gonna give a try tonight, can' wait to kill some grimes

**Dropout** · 15-10-13, 19:02

Originally Posted by Jipz

hi there

is it possible to play neocron on a mac with crossover tool?

thanks

MAC USER!!

Sorry, had to do it

**Powerpunsh** · 16-10-13, 13:19

Downloading the client now. Im sure i did this a week ago but lets give it a try.

Btw: Does nc still bug with chrome? Im using chrome for the first time now and not sure how to handle probably further issues.

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