[00459][R#183] invisible custom chat (trade,help etc)

[Cursed Shadow]

Your OS (Please state whether it's 32 or 64bit as well):
Windows 8 64 Bit

Your ISP and country:
Virgin Media - UK

Which zone you were in:
Typically Plaza 1, but it has happened in Regants

Were you sitting, standing or moving:
In Plaza 1, I would have been standing.
In Regants Legacy, I would have been moving, but regularly (5min interval) swapping between Boss Room and Main Regants Legacy

How long were you in the zone before you noticed chat stop working:
10 mins+

Which chat channel(s) stopped working:
All CUSTOM channels
Team
Direct

Local and Buddy chat DID function

Are you running full screen or window mode:
Full screen

What port number(s) you use:
Anywhere between 27000 and 32000

Multibox/dual logging users - do you use the same install or a separate install for each login:
One install. Change port configuration between logins.

Anything else you think may be relevant or irrelevant:
When this bug occurs, you can communicate in the channel, but cannot see other players responses in that channel.
Additionally, a symptom of this issue is that when accepting team invites, you will not join the Team.

It will be tricky for single boxers to even notice they have this issue, because for all intents and purposes, how can they tell that their chat partner(s) is simply not responding to them.

Additionally, I have had cases where one of my instances is not affected by the bug, and rest are.

The only way to correct the issue for me is to relog. Zoning does not fix the issue.

[msressi]

Not sure if anyone has noticed but the ingame chat problem seems to be increasing?
I only noticed the start of this problem last week and was finally able to get a msg thru to the runner who needed my services
with the help of some runners in NC Trade chat who could read me just fine.
Yesterday evening 7% online and all chats are totally dead.
Runners who dm each other can not read each other.
Runners in same clan also sometimes can not read each other.
Thank god for TS, sometimes we can tell each other that one of us can not be read on the ingame chat, but it would be hard to invite everybody to TS in order to have a working communication again.
Please check this out before I loose my customers.
Thanks in advance

[Bifrost]

Threads merged and moved to bug report.

Msressi can you add some additional details please. Any extra information listed here will be useful.

[Divide]

This happened with someone I was playing with last night. I'll see if I can get him to contribute to this thread.

[Tobson]

Your OS (Please state whether it's 32 or 64bit as well):


Which chat channel(s) stopped working:
All CUSTOM channels
Team
Direct

Local and Buddy chat DID function

.

admin too

[Tobson]

when i log in in syncon the chat is buggy immediately. all custom and admin chat. direct and local chat works. dont test clan chat

[Kain]

O/S:
Windows XP - 32 bit

ISP and country:
UK - Virgin fibre (100mb)

Which zone you were in:
Primary Appartment Via 2

Were you sitting, standing or moving:
Moving about gently

How long were you in the zone before you noticed chat stop working:
5 mins

Which chat channel(s) stopped working:
trade / help and probably others

Are you running full screen or window mode:
full screen

What port number(s) you use:
standard

Multibox/dual logging users - do you use the same install or a separate install for each login:
Single login

Anything else you think may be relevant or irrelevant:

Just finished BD epic - char had just been poked (but channels probably missing since zoning in)

[hazzard]

Your OS (Please state whether it's 32 or 64bit as well):
Windows 7 - 64bit

Your ISP and country:
1&1 - Germany

Which zone you were in:
J02
Apartment
Storage Halls 2
And other zones I can't remember

Were you sitting, standing or moving:
Standing, made a break

How long Were you in the zone before you noticed chat stop working:
1-2 hours

Which chat channel(s) stopped working:
Buddy
Direct (I could send and read, recipient could send but not read)
Customs: Help and Trade - NC

Are you running full screen or window mode:
Full screen

What port number(s) you use:
21496

Multibox/dual logging users - do you use the same install or a separate install for each login:
I don't use multiple accounts, but my brother uses the same internet connection. He uses a different.

[Kain]

I posted on another thread last year. A thread I cannot find anymore

I have a 50 mb fibre optic broadband supplied by Virgin Media (UK)

Whenever someone logs into NC using this internet connection they have the following problem:

After 5 - 10 minutes in a zone

Lose all chat channels but local
When they zone they get a sync error
(also seems to lead to team issues, but there are a few of those already - so it may just expose it)

The work arround is to keep zoning or to do a quick relog.

The work arround is easy, but the whole bug is annoying as when you zone and sync 9/10 you do not end up where you entered the zone but on one of the "safe points". It also makes communicating across any channel but local problematic).

This must be linked to either the Virgin connection or I suppose the router (depends if other high spped connections are having a similar issue), as it affected all PC / laptops we have tested.

When I try a different Internet provider (BT 4mb connection) then this problem does not occur.

Does anyone else have this issue?

Stuff:

Error log:

free memory: 4095 MB physical, 4095 MB virtual (87%)
File Check complete: 1169 files checked
@PWORLDHOST Connect to 416483925, 12000
HostName : <REMOVED>
HostIP : <REMOVED>
WINSOCKMGR : Bind recv socket HostIP 0, Addr:83929280, Port:53034
WINSOCKMGR : Bind send socket HostIP 0, Addr:83929280, Port:53035
@WRefCnt < 0, Resource Name gfx\items\items3.dds
@WRefCnt < 0, Resource Name gfx\items\items3.dds
Exception created WORLDCLIENT : Connection failed : WORLDCLIENT : Request for new world failed
@WResource still referenced on program exit, 2 refs, Resource Name .\gfx\rpos\map_icons.bmp

[Bifrost]

Threads merged - Kain, can you add some more details please as requested in this post.

Thanks

[Kain]

Your OS (Please state whether it's 32 or 64bit as well):

win7 - 64bit
XP (32 bit)

Your ISP and country:

Virgin Media (uk) 50 mb fibre

Date and time it happened:

Any day anytime (as long as I wait 5+ mins)

Which zone you were in:

Just tested in P1 (for error log) but any zone

Were you sitting, standing or moving:

Does not matter as long as I do not zone / relog

How long Were you in the zone before you noticed chat stop working:

Its arround 5 mins - sometimes can be longer (but normally maxes out at 10 mins)

Which chat channel(s) stopped working:

Seems to be all but local

Are you running full screen or window mode:

Full screen

What port number(s) you use:

53034 ( but it was happening on default as well)

Multibox/dual logging users - do you use the same install or a separate install for each login:

Single login

Anything else you think may be relevant or irrelevant:

Does not happen when I use same PC on a different ISP (BT ADSL 4mb)