1. #1

    Exclamation Titan Migration to New Infrastructure

    Hi Community,

    As you're aware we are currently in the process of moving to new server infrastructure. We have experienced some issues in this process which has slowed down the migration activity. We are now prepared to move on the last part of the migration.

    Titan will be moved to its new home within the new server infrastructure. As such the server will be offline for a period of time while this occurs. We will update you all once the server is back online, we will not give an ETA at this time due to the number of factors involved. We hope to be back Soon™.

    The forum and IRC are now permanently in their new homes, a such you should not experience any further issues with these services.

    Thank you for your continued patience during this migration.

    All the best,
    Your Neocron Support Team.
    Trivaldi
    Neocron Support Team
    N E O C R O N - G A M E . C O M

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  2. #2

    Default

    The migration of Titan to the new datacentre is now complete, and the server is now back online.

    We would like to apologise for the downtime over the last few days.
    Bifrost
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »What's that coming over the hill? Is it a Warbot?«

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  3. #3
    The REAL Walker
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    Quote Originally Posted by Bifrost View Post
    The migration of Titan to the new datacentre is now complete, and the server is now back online.

    We would like to apologise for the downtime over the last few days.
    Yeah we're totally gonna need some double XP for that!
    ...Dont blame me for trying
    Walker
    John Gotti
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    Sweet Judgement
    Sweet Vengeance

  4. #4
    Registered User Neallys's Avatar
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    Quote Originally Posted by Dropout View Post
    Yeah we're totally gonna need some double XP for that!
    ...Dont blame me for trying
    Actually already is double XP
    Keavy Oona and a bunch of clannies accounts I log on because WHY NOT on Titan, Muge/Nerije/Neal/Keavy Oona on Terra

  5. #5

    Default

    Unfortunately as some you are aware an issue was found by Zoltan earlier today.

    Titan will remain off-line until the issue is resolved. No ETA at this time.
    Bifrost
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »What's that coming over the hill? Is it a Warbot?«

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  6. #6

    Default

    Thank you for your patience during the migration and downtime. The earlier UDP issues have been resolved, however we have identified a new issue with the server which has been identified to a possible driver and/or OS issue.

    The investigation is still continuing. However as you may have already read on Twitter, we would like to re-assure that all character data is ok. However there may be some issues with the world or apartment data. The worse case is we have to rollback to a backup of 20th June 2013.

    At this time we are not able give any more updates until at least tomorrow lunchtime. Please keep checking the forums for further updates.

    Once again, the Neocron Support Team would like to apologise for the downtime, however we are moving forward to bringing your Neocrack back as soon as possible.
    Bifrost
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »What's that coming over the hill? Is it a Warbot?«

    DOWNLOAD NEOCRON • PLAY NEOCRON • FACEBOOK • TWITTER • DISCORD • GET SUPPORT • FORUM RULES • RULES OF CONDUCT

  7. #7
    It's Britney Bitch! Britney's Avatar
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    Double xp? Double xp!
    Poke me baby, one more time!

  8. #8
    Neocron Veteran Ascension's Avatar
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    Quote Originally Posted by Britney View Post
    Double xp? Double xp!
    It already was, before the servers broke again.

  9. #9

    Default

    It will continue for a little while after the servers are stable too, so you can make up for lost time.
    Trivaldi
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »I'm in a glass case of emotion!«

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  10. #10
    Stealth Wipe Victim
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    Thanks for all the hard work!
    Originally posted by Danae
    Umm...anything you find private msg me first or I will kick your butt so far up your body when you burp it'll smell of poo! Err I mean I will be unhappy...

  11. #11
    Final Boss of the Internet Kanedax's Avatar
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    Quote Originally Posted by SynC_187 View Post
    Thanks for all the hard work!
    ....

  12. #12
    i carry a laaaazer......blade gstyle40's Avatar
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    Quote Originally Posted by Britney View Post
    Double xp? Double xp!
    Quote Originally Posted by Ascension View Post
    It already was, before the servers broke again.
    i believe that means quadruple xp
    [Signature removed - please see the forum rules on signature sizes]

  13. #13
    Content & Event Team Baldur's Avatar
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    [UPDATE] Titan is back online.

    In the course of the day the problems of Titan could be located and are finally fixed.
    A backup from 20th June 2013 was used (directly before the server move) and then the character datas used from yesterday (short before the server was down), so that there was no rollback and there should be no loss of progress of your characters.

    The server is back again since the early evening and the performance is satisfying until now.
    We will still watch Titan for the next hours and ask for you to report of every problem via either ingame ticket or the known email-adresses.

    Thank you again for your patience!
    Baldur
    Content Development Lead
    Neocron Support Team
    N E O C R O N - G A M E . C O M

    »Ut sementem feceris, ita metes«

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