It is actually a good game, 1 of my guys refused to even try it to start off, he said "oh its going to be crap". He eventually tried it (beta), starting out he complained about everything but as he kept playing he got hooked. If people give it a chance and actually try it they will see how much of a good game it is.
If you want crafting in a game play wow, you dont see anyone in the star trek series building their own ship...
When you start out in the game its really easy to just go round mindlessly blowing stuff up, when you progress in levels it gets harder, you do need to think about what your gonna do and use teamwork.
A few weeks ago the servers had quite a few problems, loads of lag, crashes, bugs, but it is (WAS) a beta, there was an end of beta event the other night, hundreds of mobs spawned constantly for hours, loads of people there firing weapons constantly, yet not a single bit of lag and no server crashes. They did actually listen to peoples bug reports and in the final few days of the beta they released atleast 5 large patches which fixed pretty much all of the bugs.
I dont see how most people can put a game down so much when they hardly played it, its still in beta and they havent progressed in the game past the noob content