NC:BDoY - Official Release Date

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14-04-04, 02:44
Kenjuten

The FRE-crashing should be auto-sent to KK....automated-wise.

XP and numerous products I've seen allow this option...why not?
14-04-04, 02:45
Celt

Quote:

Originally Posted by Kenjuten

The FRE-crashing should be auto-sent to KK....automated-wise.

XP and numerous products I've seen allow this option...why not?

THEY DONT WANT THE LOGS!
14-04-04, 02:47
Kenjuten

Quote:

Originally Posted by Celt

THEY DONT WANT THE LOGS!

LMAO :lol:

Celt! Wait up! :D

Currently people send them manually...I'm talking about an automated service, something that can easily sort and stack the FRE problems into similar occurences and such. And if not, just to put them somewhere so when KK can get to it they can look into the FREs...

Edit: I also mean one that doesn't require either us to send or for helpdesk to look at.

Edit2: Ah fuck, I missed my 1,337'th post somewhere...oh well. :D;
14-04-04, 02:47
tkNukem

so where do i send the logs? :) i'm serious, to where should they be sent? if it's bugs@neocron.com, then i am so emailing them immediately with every crash log i can find. whether they accept and read them or not, it's kind of their job to at least recieve them.
14-04-04, 02:48
Celt

Quote:

Originally Posted by Kenjuten

LMAO :lol:

Celt! Wait up! :D

Currently people send them manually...I'm talking about an automated service, something that can easily sort and stack the FRE problems into similar occurences and such. And if not, just to put them somewhere so when KK can get to it they can look into the FREs...

yes, but they still dont want the logs, nothing any third party does will change that, THEY DONT WANT TO FIX IT UNTIL POST DOY! if even then.
14-04-04, 02:50
Kenjuten

Read my 1st Edit, Celt D:

Just have some automated shit stack/sort them, I don't care if they don't want to look at them
14-04-04, 02:50
yavimaya

Quote:

Originally Posted by Carinth

Yes you are one of the lucky few who don't fatal much. I typicly login for 2-4 hours on any given day. I will fatal at least once or twice during that time span. Sometimes specific events cause me to fatal, for example withdrawing money from my clan account causes me to fatal almost every time. Checking my mail caused me to crash repeatedly a few days ago, tho the next day I was able to check mail fine. Otherwise it appears to be totaly random. I might be synching between zones, I might be casting a spell, I might be watching mold grow on the wall in plaza3.

The idea of using a counter would be realy great, but I guess honesty wouldn't be certain. Not only is there how many times I fatal, but how many times people I'm talking too suddenly stop responding. Then move again and say "agh damn crash" or "sorry, crashed." It happens all the time, which is why I know my case isn't special.

If mailing error logs is nolonger allowed, how are we supposed to show how often people crash playing this game. Many of us are either from the beta, or just have been playing retail for so long, that we accept crashes as normal. To only crash a couple times in a given session is tolerable, but shouldn't we strive for no crashes at all?

LOL.
im in the same boat, only problem is i played Beta 4 and cant remember crashing 1 single time in the few months i played then.... only started crashing since retail.... and yes i crash ALOT.
14-04-04, 02:50
Nidhogg

Quote:

Originally Posted by Celt

THEY DONT WANT TO FIX IT UNTIL POST DOY! if even then.

Honestly, listen to yourself.

N
14-04-04, 02:51
Celt

Quote:

Originally Posted by Nidhogg

Honestly, listen to yourself.

N

Would you like to see the e-mails from helpdesk saying to stop sending them in?

Get your facts right, kthnxbye.

Quote:

Originally Posted by Ehyuko

I WAS sending in my error, dxdiag, callstack and d3ddriv logs on every crash... until support asked me to stop [http://neocron.jafc.de/images/smilies/old/wtf.gif], so, should we all start sending them in again?

The other posts are gone, with the pruning of all posts >.<
14-04-04, 02:52
tkNukem

so is it helpdesk@neocron.com or bugs@neocron.com?
14-04-04, 02:54
Nidhogg

It's bugreport@neocron.com. They may not want to see your callstacks but they sure as hell want to fix the bugs. Did you stop to think that maybe the information they require isn't in them?

N
14-04-04, 02:55
Celt

Quote:

Originally Posted by Nidhogg

It's bugreport@neocron.com. They may not want to see your callstacks but they sure as hell want to fix the bugs. Did you stop to think that maybe the information they require isn't in them?

N

So, they dont want to see the reasons for the crash, but they really really would still like to fix them!

Rather like pissing in the wind, no ?

Quote:

Originally Posted by Nidhogg

Did you stop to think that maybe the information they require isn't in them?

They havent as yet asked for anything else.

But do tell, what info do they require that's not in callstack(reason for crashing), dxdiag(exact system and driver setup) or d3ddrive.log.
14-04-04, 02:56
MrChumble

Quote:

Originally Posted by Carinth

To only crash a couple times in a given session is tolerable

No it's not :mad:

Crashing when you're idling around in plaza is merely irritating, but crashing in the middle of PvP is really fucking annoying, and it's doubly bad as PPU cos it usually means your team dies, or at least has a much harder time of it.

FREs should be crushed without mercy, and I'm not gonna accept "well DX9 should fix it" as an excuse for the next 5 months.
14-04-04, 02:58
Kenjuten

Celt.. =\

Quote:

Originally Posted by Nidhogg

It's bugreport@neocron.com. They may not want to see your callstacks but they sure as hell want to fix the bugs. Did you stop to think that maybe the information they require isn't in them?

N
14-04-04, 02:59
Celt

Quote:

Originally Posted by Kenjuten

Celt.. =\

He edited his post after I read it, but before I pressed reply, took me a minute to see, sorry.

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