I actually agree with you Forget My Name. It's never good when you HAVE to go to a third-party wiki to be able to play.
I've always said "neocron is very user-friendly, it's just picky about its friends"
But that depth of complexity ALSO gives a lot to the more analytical type of player (the "spade" in the suit-based MMO player type classification system).
They just need to give better information in-game.