So the options you are giving us is fuck one half of the server and roll back to 5th, or fuck the other half and use a snapshot?
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So the options you are giving us is fuck one half of the server and roll back to 5th, or fuck the other half and use a snapshot?
Do you guys ever do restore-tests?Quote:
Originally Posted by Thanatos
Thats pretty easy you know.
I can teach you how to do it.
Regards P
KK wish to inform you that Christoff the KK cleaner/tea lady has being fired, it was her responsibility to make backups of the saturn server since everyone else was too busy with NC2 beta to give a shit...since we cannot do more than fire her we will have to file this under FORCE MAJOUR and hope for the best..
Thank you for your time and have a nice day :)
On a more serious note :confused: :wtf: :confused: :wtf: :confused:
Holger should make sure that someone at Reakktor is looking for a new job tomorrow, because he/she might just have killed Neocron by not makig sure the backups were working.Quote:
Originally Posted by Thanatos
[ edited ]
Could s1 translate this in German?:"DOES IT MEAN, WHEN YOU SAY THAT WE SHOULD GET PREPARED TO TRANSFER OUR CHARACTERS - YOU GET THAT PLEASURE OF GETTING US LOSE STUFF AND SHIT? AKA FUCKING US UP."
That's some REALLY bad custommer service right here. and i bet KK isn't going give any stuff back players lost.
Why-o-why.. it's always saturn. TO BALANCE ALL THIS SHIT.. FUCK UP THE JUPITERS DATABASE TOO!!!!! no u won't? and why the fuck is that.. cause it's german server. perioid.
Yes. The third option would be to wipe everything on every server. Anyone want to vote on that?Quote:
Originally Posted by SypH
any iodea on whether or not you are rolling back??? or just keeping a snapshotQuote:
Originally Posted by Thanatos
You bet yer ass I do!Quote:
Originally Posted by Thanatos
Quote:
Originally Posted by Thanatos
ME ME ME.. :lol: :rolleyes:
Well hell yeah! That would put everybody on the same line, or atleast rollback EVERY server. now you just fucked up us - who play mainly Saturn.Quote:
Originally Posted by Thanatos
2 words: not acceptable.
I want a mix of both backups, where I get implants, armor and quickbelt of the 5th moved into my inventory, while keeping the xp, implants, armor and qb of the 20th at their place. Additionally we will get all our apts, gogo etc. and get at least a chance to prepare our chars halfway for the transfer.
I for one had my chars especially setup for the last beta-transfer to test certain stuff. My PPU will be pretty much useless, not to talk about the other characters. And seeing how much time I will probably have in the future to play I can quit right now and say goodbye, I mean I won't have the time to regain all this stuff again (and this will take some time, not to talk about all the 5 slotted spells etc.pp.).
and I repeat: 2 words: not acceptable.
Offer us something better (I presented only an idea), as it stands atm you will drive off a number of paying customers. KK, step carefully ...
Thing is.. Saturn is currently running, on what backup I dont know, but it sure aint from the 5th. So my guess is, its from the snapshot they talked about..
Can anyone from KK just answer on why you cant just do another snapshot from Saturn like it was planned? Let it take an extra week if thats what it takes. I will be completely screwed if the 20th snapshot gets copied over (and LOADS others) but if you rollback to the 5th lots of others will get screwed too.
Since the server IS up and running (and therefor a database is working too), I just dont understand why you couldnt just make a copy from it as planned (or postponed for Saturn only).
Either you close the 5th or the 20th you WILL loose tons of accounts (well, you prolly will either way but thats not the point). There MUST be a better choice!
And no-one picked up on that? 20 days and no one noticed that the servers wern't being backed up correctly? Or are you storing tapes in the fucking toilet bowl now? I don't buy that excuse. I've been running backup systems for 7 years now. OK so the odd tape gets wrapped about your tape drive mechanism. One day loss of data. You make doubly sure they occur again correctly the next day. If it's such mission critical data you should to a test restore at least once a week!Quote:
Originally Posted by Thanatos
I fail to understand how this has happened. The only thing I can think of is gross negligence on the part of the person that was running backups. Or that you *KNEW* your backups were fucked and your db was fucked and you thought u'd "wing it" until NC2 and hope it all goes OK.
John Wayne would have been proud...
DjSKum
*All* the backups ?Quote:
Originally Posted by Thanatos
So the duplicate backup data sets in diverse secure locations all got fucked over simultaenously ? :rolleyes:
Or did you simply not verify and restore test any of them ? :rolleyes: :rolleyes:
This isn't rocket science, or advanced game engine coding guys, it's BASIC BUSINESS COMPETENCY.
Someone needs to seriously get smacked around with the ClueBat[tm].
There might be a fourth option too. But it will probably require some implementation.Quote:
Originally Posted by Thanatos
Let us decide which snapshot to use for our own saturn chars. Then you won't piss off the 1/3 that voted for the 20th of September snapshot.