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BaDDaSS
21-10-03, 01:50
I entered my old CC in worldpay, so when my 10day trial ran out the account was suspended.

I changed CC details on worldpay, but that didnt make the account re-active, so i cancelled the account on worldpay, hoping to re-activate it on http://www.neocron.com/account/accinfo.php but when i go to that address and log in, in Account Info i do not see any activate account button, only My address, change address button, and Account Status: cancelled (2003-10-21)
Logout

Please can someone help asap, im totally addicted and wanna play! lol

Twist[TFO]
21-10-03, 15:50
Hm, i cant really help you, but i can tell u to send an EMail to the Account Support... There has to be a link on www.neocron.com. They helped me with my account very often and very well :)

grtz

twist

Farbanti
21-10-03, 16:15
Originally posted by BaDDaSS
I entered my old CC in worldpay, so when my 10day trial ran out the account was suspended.

I changed CC details on worldpay, but that didnt make the account re-active, so i cancelled the account on worldpay, hoping to re-activate it on http://www.neocron.com/account/accinfo.php but when i go to that address and log in, in Account Info i do not see any activate account button, only My address, change address button, and Account Status: cancelled (2003-10-21)
Logout

Please can someone help asap, im totally addicted and wanna play! lol

Easy :)

write a mail to account@neocron.com in wich you state your name/Accountname (NOT Pass!!!) and the First 8 digits of your CD-KEy....

voila--- youŽll be back up and running in no time :)

have fun!

BaDDaSS
21-10-03, 17:30
Trial account- no cd key

sent mail to them, no reply since last night :(

BaDDaSS
21-10-03, 19:45
OK GREAT, I jsut recieved mail, after a day of waiting, to find out that accounts on 10day trial can not be re-activated because worldpay does not keep records until at least 1 payment is made.

Looks like thats one less played Neocron have, no way im starting up again :@

sparrowtm
22-10-03, 10:36
Originally posted by BaDDaSS
Looks like thats one less played Neocron have, no way im starting up again :@

Darn, something like this does not have to happen. Grr ... don't let them players slip away with such fuss ... :(

Farbanti
22-10-03, 11:53
Originally posted by BaDDaSS
OK GREAT, I jsut recieved mail, after a day of waiting, to find out that accounts on 10day trial can not be re-activated because worldpay does not keep records until at least 1 payment is made.

Looks like thats one less played Neocron have, no way im starting up again :@

well, put yourself into the publishers role:

Would YOU save EVERY trial for months or more?

NO because it would eat up resources SO fucking fast, youŽd run out of cash quite quickly.

So be cool and simply start a new account ;) Do your first payment and then your charakter will allways be saved for 3 months!

;)

hajoan
22-10-03, 12:24
Originally posted by BaDDaSS
Looks like thats one less played Neocron have, no way im starting up again :@

You lost 10 Days?
Well thats hard... but you should know people to make better chars in less time ;)
Every CA should know each other.