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Omni X
05-09-03, 18:13
How do I go about changing my billing frequency? I am currently in the middle of my free month and orignially signed up for 1 month, at a time billing. I now want to change it to 3 months at a time, for a better rate, however, I cannot find a way to change the billing frequency at WorldPay.

My guess is I'll have to cancel my account, then resubscribe, but I really don't want to do that right now, since I'm afraid I'll lose the time I have left in my free month. If that's what I have to do, I guess I'll have to wait till my free month is up.
Omnituens
05-09-03, 18:19
http://www.neocron.com

there is a option to edit account details there.

however, i dont know if you can change the fequency. You may have to cancel and resubscribe. Your 'free' time should stay there though.
Nidhogg
05-09-03, 18:19
This is answered in the Neocron FAQ (http://neocron.jafc.de/showthread.php?s=&postid=888572#post888572), but basically you're correct, you have to cancel and re-subscribe.

N
Omni X
05-09-03, 18:22
Originally posted by Nidhogg
This is answered in the Neocron FAQ (http://neocron.jafc.de/showthread.php?s=&postid=888572#post888572), but basically you're correct, you have to cancel and re-subscribe.

N

Hmm, I did a search on the boards for subcription frequency and it didn't find anything. I think the search wasn't working right then, cause it came back with nothing found instantly.

Thanx.
Omni X
05-09-03, 20:18
Ok, this is getting ugly. I cancelled my subscription. Then when I went to resubscribe, I hit the VISA button instead of the MASTERCARD button. So when I typed in my CC #, it said it was invalid. Ok, no problem, I just clicked the "Start Over" button. I get it all correct this time, but now Neocron thinks I already DID pay for 3 months(even tho it never went thru) and ended up setting up my Futurepay payment on Worldpay with a date of first payment of DECEMBER 27th, instead of SEPTEMBER 27, when my free month runs out. I have no way of changing this.

I have sent an email to the accounts email at Neocron, but just wondering if anyone else has had this problem.