I'm ashamed to ask but... how do I reactivate my account?

[nostrah]

I know, it's stupid, but I can't figure out how to do it.

My account got cancelled.

Now I want to reactivate it.

I can log in, modify my adress... but there is no button to be seen that would lead me to the billing page...

Please, help, I'd like to play :)

nostra

[mystery8]

There should be buttons at the bottom of the Account Info page to reactivate.. You're doing it from https://www.neocron.com/account, right?

[Edit]
And don't be ashamed. Much to the amusement/annoyance of my friends, I reactivated my account as well. ;)

[nostrah]

yes, all I get is:

Create Account
Create a FREE TRIAL Neocron Account
Create a REGULAR Neocron Account
Edit Account
Retrieve Lost Password
Account Information / Edit Account Status
Change Account Password
Quit Account
Cancel Your Neocron Subscription

PayByCash
No Creditcard? No Problem!
Sign up via the secure PayByCash interface and choose one of dozens of alternative payment methods.

Links
NC Homepage
This link takes you back to the Neocron Homepage

Service Terms
Terms of account registration.

NC Support
We help you if you have problems with your registration.




nothing to reactivate the account....

[mystery8]

Click on
"Account Information / Edit Account Status"

Thats where I reactivated from.

[nostrah]

All I get when I log in is:

Account Information / Edit Account Status
First name: *****
Last name: *****
Address: *****
Postal code: *****
City: *****
State: *****
Country: *****
E-Mail: *****

Account Status: cancelled (2003-09-05)
Logout
Links
NC Homepage
This link takes you back to the Neocron Homepage

Service Terms
Terms of account registration.

NC Support
We help you if you have problems with your registration.


Nothing about reactivation... :(

[mystery8]

I dunno then. Maybe try emailing account@neocron.com?

[nostrah]

already emailed, but there's probably nobody in the evening... I'll have to be patient for tonight I guess...

Thx for your support anyway.

nostra

[Lethal Virus]

Since that account was canceled over 3 months ago, I believe that KK deletes them accounts (I could be wrong), at least all the characters with that account.

[Berzerker]

I got the same problem I Know my account expires tommorrow.

[nostrah]

Originally posted by Lethal Virus
Since that account was canceled over 3 months ago, I believe that KK deletes them accounts (I could be wrong), at least all the characters with that account.

It was not cancelled that long ago, but today. the format is European type... it means 5th September (today), not 9th May.

In fact, the information as to how proces was finally provided to me via the French forum.

Here is the link: http://forum.neocron.com/showthread.php?s=&threadid=54467&highlight=compte

If anybody needs help (translation?), just come to me and I'll give you a hand.

nostra

[Pill]

Officially, KK deletes accounts after 3 months. Unofficially, None have been deleted. <- was the answer i got from nid when i was poking about cancellation.

[Berzerker]

K problem solved. If you pay by credit card go Here (http://www.worldpay.com/shopper/)


I could not remember my loggin, or actually ever going here before lol. But they sent me my account info on request. I was able to sort it out right away.

Its worldpay. They do the credid card stuff fer reactor.

[nostrah]

My problem is solved, thx a lot.

If anybody has this problem, come to me, I'll tell you how to solve it.

nostra