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tarasm
28-02-19, 03:44
everytime I tried to get into the game recently it crashes. is there a go to fix. happens right after i click start

Problem signature:
Problem Event Name: APPCRASH
Application Name: neocronclient.exe
Application Version: 0.0.0.0
Application Timestamp: 5b40e47d
Fault Module Name: gamebase.dll
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 5b40e478
Exception Code: c0000005
Exception Offset: 00011077
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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Xanthos
28-02-19, 11:31
Heyho,
This happened before?
Is this a fresh install or an old one?

Please post your applog.txt (Launcherfolder „_nclapp“) and error.log (NC Mainfolder „Logs“).

You can also try this:
- start with Admin rights
- select clean up and repair by right clicking the client symbol at the Launcher

tarasm
01-03-19, 01:33
ok now saying account is expired.

Xanthos
01-03-19, 01:38
Which means you have to login to our webpage and accept the privacy policy.


X.