How do I get my sounds effects to work?

[ThunderSix]

Ever since the new launcher my ingame sound effects have stopped working. To this day I still cannot get them to work? What do I need to do in order to resolve this issue? I have music, that works fine. I've done a full install and reinstall and also a repair. I still get this message.

2018-09-20 18:22:30,413 [4] DEBUG Downloading sound.pak for 'nc2retail' ...
2018-09-20 18:30:12,282 [4] ERROR Error while downloading sound.pak for 'nc2retail' ...
System.Net.WebException: The operation has timed out.
at System.Net.WebClient.DownloadFile(Uri address, String fileName)
at PegasusDistributionSystem.Core.Services.ApplicationInstallService.Update(InstallQueueInformationCont ainer container, Boolean fullScan, Boolean cleanUp)

[ThunderSix]

Is there any solution to this? Anyone know? Please and thank you.

[Xanthos]

Please attach the complete applog.txt and errorlog.

[ThunderSix]

It told me my applog.txt was to big to attach but I was able to upload my error.log.

[ThunderSix]

applog.txt I was able to put it in a .rar

[ThunderSix]

Thank you very much for your time Xanthos. I really do appreciate it.

[Xanthos]

A few questions:
- Are you running NC with Admin-rights?
- Is something blocking your connection? (Firewall, AV for example)
- => Can you try to disable those services and try the DL again?

[ThunderSix]

Thank you for your help Xanthos. I disabled AVG along with my firewall. I hit repair and it fixed my issue. Now, with that said do I have to turn off AVG and my firewall each time I launch NC?

[Xanthos]

You can create a exception for NC in your firewall settings.

[ThunderSix]

Perfect. Thank you again for your time and your help Xanthos. I appreciate everything you do.