View Full Version : [MERGED] Connection Issues
Yes Titan is back online. :)
I and several other people are experiencing kick to login, about every 10 minutes.
I and several other people are experiencing kick to login, about every 10 minutes.
Can you give us more information. What does the message say on the login screen when you are kicked, and what zone are you in?
Hey guys - anyone else having problems logging in? If I try to launch the game as normal, it just hangs on the patcher and if I run the client.exe directly, it loads but then hangs while trying to connect to the server then finally says "Failed to connect to server".
Related to the fact I can't login maybe?
Got kicked about 20 mins ago and now it cannot find the server. It did, the first couple of attempts list Titan, but it took 10 seconds to find it. But I got cannot connect to server message after selecting it, and was put back at the login screen.
Same for me Kane. The times I finally do connect, I get a black sync, and get kicked back to the logon screen. I thought it might be my rubbish connection, but it seems Im not the only one.
I should add, the error message i get is "failed to connect to server"
Titan be down it would appear.
Bugger - had the day off today as well! o_O
And that time it was "worldclient : connection to the worldserver failed"
Hey guys - anyone else having problems logging in? If I try to launch the game as normal, it just hangs on the patcher and if I run the client.exe directly, it loads but then hangs while trying to connect to the server then finally says "Failed to connect to server".
You might want to check your updater.ini ..
Im having the same problem, and my updater.ini doesnt really look.. Right... :p
SERVERIP=127.0.0.0
PORT=8020
PATCHPREFIX=patches\cp
EXE=Client.exe
GAMESERVERIP=127.0.0.0
HOMEURL=http://launcher.neocron.com
FTPSERVER=ftp.neocron.com
TESTPATCHDIR=/nc2testserver
RETAILPATCHDIR=/nc2retail
ISRETAILVERSION=1
USELOCALPORT=1
LOCALPORT=23041
SERVERIP=85.10.211.24
PORT=8020
PATCHPREFIX=patches\cp
EXE=Client.exe
GAMESERVERIP=85.10.211.24
HOMEURL=http://launcher.neocron-game.com
FTPSERVER=ftp.neocron.com
TESTPATCHDIR=/nc2testserver
RETAILPATCHDIR=/nc2retail
ISRETAILVERSION=1
USELOCALPORT=0
LOCALPORT=22000
Thats mine. No idea if its good, bad, or indifferent.
Definitely HOMEURL=http://launcher.neocron-game.com is the correct one. There's no site under launcher.neocron.com
SERVERIP=85.10.211.24
PORT=8020
PATCHPREFIX=patches\cp
EXE=Client.exe
GAMESERVERIP=85.10.211.24
HOMEURL=http://launcher.neocron-game.com
FTPSERVER=ftp.neocron.com
TESTPATCHDIR=/nc2testserver
RETAILPATCHDIR=/nc2retail
ISRETAILVERSION=1
USELOCALPORT=0
LOCALPORT=22000
Thats mine. No idea if its good, bad, or indifferent.
Thank you very much mate. Now I can log in ;)
Wouldnt bet on that. Ive had log in issues all night.
How weird is that? I can log in now. Thanks for the help :D
I keep replying, no idea if its helpful, or im just a spammer in training.
From the log on screen, clicking enter gets me 'connecting to server', the back to log on screen. Message 'failed to connect to server'.
Roughly 1 in 5 attempts gets me into the game, and 5 seconds later im booted back to logon.
This time, logged in no issues. Still in game.
Threads merged. There are some lasting routing issues due to the migration which are being addressed. We are also experiencing some issues with our proxy solution which provides the launcher with the correct IP address to the game server. Zoltan is aware of the issues and is currently working to resolve them.
We hope to overcome these issues as soon as possible and appreciate your patience.
Zoltan is aware of the issues and is currently working to resolve them.
So is Zoltan the only one of you who has to do with the server itself?
If so, poor guy.. Remind him that sleep is needed once in a while.. :p
While asking Zoltan if my description of events was correct, he fixed the proxy for he is some sort of wizard. Some internal routing issues remain which he is actively monitoring, I am told it should now be a bit easier to get logged in and stay in but some lag may still be experienced. We'll keep you posted.
So is Zoltan the only one of you who has to do with the server itself?
If so, poor guy.. Remind him that sleep is needed once in a while.. :p
ArkHive is also involved with the migration project. Once things are back to where they should be, more of us get let in to cause them more problems... erm.. I mean help manage the system... :angel:
ArkHive is also involved with the migration project. Once things are back to where they should be, more of us get let in to cause them more problems... erm.. I mean help manage the system... :angel:
Ah okay, considering the time it has taken to migrate, Im guessing that not a lot has been automated..
And if that's the case, it would be quite a job for just one person - especially when There's crackheads that needs their crack asap :p
Has it been migrated to 2012? Im guessing (read: hoping) that you're running Windows Server?
Titan is now offline due to an issue with the internal routing as described above. Zoltan is working to resolve the issue. No formal ETA at the moment, you may experience periods of being able to login then being kicked while Z deals with the issue.
More when I have it. Again, we really appreciate you guys sticking with us. :)
@Dropout I wouldn't be the right person to give any specifics on the servers or infrastructure.
There is an issue with the routing of the udp packages into the internal network. Thats why you get kicked sometimes. Blackscreen / Sync = out of UDP packages ;)
I have to monitor the problem.
Can someone fix El Farid as well please? ;)
It seems that is a bug in the RRAS server which leads to the disconnects. We have write an own solution for this the server remains offline in the meanwhile. Sorry for this.
I curse the server gods for this! Making me go "back" to the current era of games meanwhile. No fun at all! ;-)
Glad we are getting updated here, feels better then just not knowing whats up and if it is being worked on!
Has it been migrated to 2012? Im guessing (read: hoping) that you're running Windows Server?
Nah, they're running Windows 98.
: D
It seems that is a bug in the RRAS server which leads to the disconnects. We have write an own solution for this the server remains offline in the meanwhile. Sorry for this.
Well that answers the infrastructure question ;)
Has it been migrated to 2012? Im guessing (read: hoping) that you're running Windows Server?
I'd be hoping more that they're running VM's on BSD. Far more stable and most versions of windows sadly gain in performance when run that way lol.
Here's hoping double XP lasts a little longer ;)
My wife has me back for another evening then :lol:
Unfortunately, waiting for the server to go back up is more absorbing and takes more time than playing the game : /
Chuck Norris
20-06-13, 22:06
was any net code changed or just hardware migration?
was any net code changed or just hardware migration?NC seems to be an entire network of servers, not just one. The old routing rules are not compatible with new datacenter and some packets are lost.
Server is down again, Zoltan is currently investigating.
Sorry about that.
hi @ all
IRC down?
[11:21:13] Flash policy problem. If you are the server owner, please read http://redmine.lightirc.com/projects/lightirc/wiki/Flash_Policy_setup_instructions. You need to install a flash policy daemon at irc.neocron-game.com (port 843).
mfg
Sato
Don't try to leave the MB. I'm stuck in sync at the long hallway.
They just said on IRC, that they are on it and that it should be resolved soon(tm).
**EDIT**
[00:52] <~Zoltan> okay
[00:53] <~Zoltan> i've take down all the servers
[00:53] <~Zoltan> since the last os crash the db gets damaged
[00:54] <~Zoltan> the worlds are damaged and some of the characters but i am pretty sure i able to save your characters without a rollback.
Flutter Spy
21-06-13, 01:03
I am having withdrawals. I am now playing Facebook games and I hate FB games!!
Just on a quick note (in case you're not following Zoltans Twitter):
"There is an issue with the moved TITAN server. The OS crashed and damaged the db hardly.I need to setup a new server for titan. chars r save"
So take a night off all ;)
An update has been posted here (http://forum.neocron-game.com/showthread.php?151918-Titan-Migration-to-New-Infrastructure&p=2216082&viewfull=1#post2216082).
More news around tomorrow lunchtime. Sorry for the downtime.
It would be really cool to have a map graphed out of the nc server infrastructure. Zoltan can you share it or is it top secret? ;)
It would be really cool to have a map graphed out of the nc server infrastructure. Zoltan can you share it or is it top secret? ;)
I would love to know a Little about the server setup aswell tbh!
Working in hosting, but have zero experience with game servers, so this would definitely be interesting! :)
so, everything on titan is lost?
so, everything on titan is lost?
How do you get that, from anything said in this thread? :wtf:
so, everything on titan is lost?
Check the announcement thread and you will see that character data is fine, but world and appartment data is damaged. Worst case a 1 day rollback.
I can cope with a rollback as I only had a few lvl's gained. Hope we don't have to, but it wouldn't be the first time o_O
Hey, maybe we will get treble XP if there is a rollback!? ;-)
I can cope with a rollback as I only had a few lvl's gained. Hope we don't have to, but it wouldn't be the first time o_O
Hey, maybe we will get treble XP if there is a rollback!? ;-)
There was so little up time that a rollback isn't going to lose anything much. I only managed about 4mil XP before the server went down last night. Only needed another 2mil to cap 8|
If it's a rollback to before the transfer then I'll lose 32 levels of dex. Eep. Still not too worried... Shit happens.
Murm
Edit: Ah the last backup was on the 20th. No problem!
Would rather not have triple xp. Double is bad enough! Too much stress on the servers and levelling areas get annoyingly full on double as it is... Just double for a little longer is fine.
Murm
Would rather not have triple xp. Double is bad enough! Too much stress on the servers and levelling areas get annoyingly full on double as it is... Just double for a little longer is fine.
Murm
Yeah if they did triple I would have to book time off work to cap all my tradeskillers. Save a lot of grinding El Farid or Regents.
If it's a rollback to before the transfer then I'll lose 32 levels of dex. Eep. Still not too worried... Shit happens.
Murm
Edit: Ah the last backup was on the 20th. No problem!
Still, char data (e.g. your xp and level) are save. Apparently, "only" World and Appartment Data might be rollbacked to the 20th, which is (at least from my point of view) still "ok". Sure, rollbacks are never really good, but this one wouldn't be horrible either. Hope you get what I want to express :)
Whats the reason for double or triple exp?
The Servermigration and the downtime?
In my eyes, there is no reason for an exp boost. We have to thank Zoltan and the Dev Crew for the time they spend to keep Neocron alive and not claim bonus ep. We are paying nothing for our Drug, so calm down, do some housework and be prepared for the server start. :D
Whats the reason for double or triple exp?
The Servermigration and the downtime?
In my eyes, there is no reason for an exp boost. We have to thank Zoltan and the Dev Crew for the time they spend to keep Neocron alive and not claim bonus ep. We are paying nothing for our Drug, so calm down, do some housework and be prepared for the server start. :D
We're just joking around. It has already been stated there will be double xp to make up for lost time. We aren't claiming anything. It was offered.
Whats the reason for double or triple exp?
The Servermigration and the downtime?
In my eyes, there is no reason for an exp boost. We have to thank Zoltan and the Dev Crew for the time they spend to keep Neocron alive and not claim bonus ep. We are paying nothing for our Drug, so calm down, do some housework and be prepared for the server start. :D
Yeah, getting back on crack after days of forced withdrawal is more than enough incentive.
What is wrong white the irc?some people cant connect to the irc
What is wrong white the irc?some people cant connect to the irc
Could be hosted on the same server for all we know, so guess we wait until Ben says everything is up.
What I see it's not a problem with irc, but with flash client, or more specifically with Adobe f**king up flash runtime since version 9,0,124.
[04:14:35] Flash policy problem. If you are the server owner, please read http://redmine.lightirc.com/projects/lightirc/wiki/Flash_Policy_setup_instructions. You need to install a flash policy daemon at irc.neocron-game.com (port 843).
It's alive!
Thanks Zoltan!
It's alive!
Thanks Zoltan!
Give it time... :p
GJ guys
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