Can't connect for the past few hours [Archive]

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Fawkes

25-01-13, 18:50

Hi,

Launcher is stuck at "connecting to server...". I was able to get ingame a few times, but the farthest I was able to get was the server selection screen (everytime I clicked next, it loaded for a bit, then I was back in the server selection screen).

Anyone else experiencing this?

Thanks.

nEo-1664

25-01-13, 19:34

Fawkes

25-01-13, 19:53

Hi, thanks.

Can't see why this would be firewall related, since I played yesterday and everything was ok. I added firewall exceptions anyway, but still no luck.

I tried several times now, and on one occasion I actually managed to get ingame. Problem is when I click "enter" or "resume", it loads for about 30 seconds, and then goes back to main screen, saying "failed to connect to server".

:(

Fawkes

25-01-13, 23:23

It's working now. Weird stuff.

EDIT: and... it's happening again. how odd.

hatmankh

26-01-13, 00:37

I synced out and now this is happening to me too.

Trivaldi

26-01-13, 00:44

There's an interruption ongoing as of 2230 GMT which we're aware of and investigating.

EDIT: Issue resolved, please restart your client to get connected.

Fawkes,

Where in the world are you located? Have you experienced any issues connecting in the past from your location? i.e. before your report.

Cheers,

Fawkes

26-01-13, 03:22

Hi Trivaldi,

Thanks for your response, I've been playing for the past 2 hours or so and everything is fine.

And to answer your question, I'm from Israel, and no, I haven't experienced any problems before this happened.

Trivaldi

26-01-13, 04:08

Ok thanks for the information, keep us posted should you run into further difficulty and we'll troubleshoot from there.

Fawkes

26-01-13, 05:05

Great, thanks much, will do.

RalorWolf

26-01-13, 05:45

Now I'm having this issue as well.......
Missouri, USA
Was on Titan about an hour ago just fine, now when I try to click "enter" at login, it says "Connecting to Server" then times out after a few seconds and kicks back to the login screen.
If it helps, it also won't close the client properly, when I click exit then "yes" it freezes there and I have to ctrl-alt-delete to force close the client.

Edit: The top of the screen shows "Connecting to info server..."

Edit -- Edit: Fixed now. I retyped my user name and password and it worked, not sure if it was game issue or if somehow I typed an extra character in the field

Tenchiro

26-01-13, 14:22

Hey,

I've got these login problems since yesterday evening, too. Login Screen, Connecting to server, nothing happens. Client is crashing. I've checked my firewall / router stuff, tried a few local ports, did the NC file check, tried with another windows user.

This morning everything was fine since now, same problems...

Im located in Baden Württemberg / Germany. ISP is Kabel BW.

PS: Web IRC is still down, error 2031.

Sorin

26-01-13, 14:27

Tried to relog my character to refresh a mob's corpse position so that I could hack it properly (standing on top of it, hack firing off, nothing happening), but I couldn't log back in. Triple checked passwords, tried both accounts, etc. Been happening for about 15 minutes now.

"Connection failed, connected but auth timed out"

Error message.

Torasu

26-01-13, 14:28

<---same here....

WooT

26-01-13, 14:29

Same here - VDSL @ Munich, Germany

demonssword

26-01-13, 14:36

Same here from UK. Tried my normal account and one i used to have. Tried playing with firewall and all that and no change. Seems like the log in servers blow up again.

Twist3d

26-01-13, 15:00

same anyone else have to ctrl+alt+del as it crashes on exit also

Chain_Knight

26-01-13, 15:06

cant log in, was on this morning about 7:00 GMT+1 and the client crash on exit yes to that 2 but i think thats an old one

SirFerret

26-01-13, 15:08

Looks like I'm in the same boat, and when I exited out, Client.exe would not close. Locked my screen and I had to pull up task manager to kill process tree.

Bifrost

26-01-13, 15:09

ken_park

26-01-13, 15:09

same here, was playing today and then just out of a sudden after relogging i couldn't connect anymore -.-
Niedersachsen/Germany
Server reboot maybe?!