View Full Version : Cant register!
I dont know if this goes here but couldnt find any proper place.
I registered an account but never received the verification email, its been a day, registered on hotmail and also tried on gmail and nothing.
Any one knows if this is working?
Thanks
You may want to check your spam folder
You may want to check your spam folder
Also, you may also want to add our support emails to the list of trusted contacts.
E-Mails in use for outbound communication include:
account@neocron.info
helpdesk@neocron.info
noreply@neocron.info
If this does not help with your issue, please contact support via the account@ queue and we'll look into it.
Thanks.
Yea, i checked the spam in both accounts and nothing, no email came thru.
Also sent an email to account@neocron.info and nothing yet, i will PM you my email Mokoi in case you can check this out and see whats the problem, because i think its not a problem with my account but with the system itself.
just wondering, if u have a forum account since 2004, why do you need a new account? your old one should still work fine, and afaik you're not allowed to make new free accounts if you already have one?
If i remember correctly, the account was from neocron1 and it says that neocron 1 accounts do not work.
Anyhow, tried the restore password to see if my username was registered and it said it sent me an email and..... i didnt get any email.
Tried my old account with a bounch of passwords i would of used and none worked.
I'm afraid the issue you experienced here is of a larger magnitude. The problem is caused by a technical issue with our e-mail service.
This thread has more information: http://forum.neocron-game.com/showthread.php?147086-E-Mail-Disruption
If i remember correctly, the account was from neocron1 and it says that neocron 1 accounts do not work.
Anyhow, tried the restore password to see if my username was registered and it said it sent me an email and..... i didnt get any email.
Tried my old account with a bounch of passwords i would of used and none worked.
ah that would make sense ye. just wondering if it was simply that it didn't send because you already had an account, but @mokoi it seems it's something else ;)
Yea, i i thought it could be something like.that, glad i.could help to let u know, will test it when i get home
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