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View Full Version : [00751][R#176] Client crash on logout



phunqe
01-01-13, 05:11
Bug: Client crash on logout.

Symptoms: Client crashes with "Client.exe has stopped working" upon logging out from game (when pressing escape key).

How to reproduce: Seems to happen when character has been logged in longer than about 30 to 60 minutes. Sometimes it doesn't crash, but for the most part it does.

Workaround: None.

Logs / screen shots: DxDiag file can be downloaded here. (http://www.thegreenmachine.eu/files/DxDiag.xml) Process dump file can be downloaded here. (http://www.thegreenmachine.eu/files/Client_DUMP.zip)



Problem signature:
Problem Event Name: APPCRASH
Application Name: Client.exe
Application Version: 0.0.0.0
Application Timestamp: 50ba4276
Fault Module Name: StackHash_799d
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000374
Exception Offset: 000ce6c3
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1053
Additional Information 1: 799d
Additional Information 2: 799dfa507eac724159e27a3789275f5a
Additional Information 3: 94bf
Additional Information 4: 94bf21b900fd7624f30841679ac4c114

Sorin
01-01-13, 06:03
This happens to me all the time when exiting via alt+f4. Has since NC1. It's just been second nature, I haven't even thought to actually report the logs since the new dev team has taken over.

phunqe
01-01-13, 11:40
For me it actually started doing this much more often after the 176 patch.

Torg
01-01-13, 13:49
it's an old bug, but seemingly more active in the near past. my client is crashing on ALT+F4 exit every 4 or 5 times now. doesnt affect gameplay, so i'd call it a minor problem.