Bifrost
28-09-12, 20:25
Hi,
You have probably noticed the problems concerning the reachability of our new server Titan. The issue has finally been found and will be resolved. However our hands are unfortunately tied at the moment. The problem was caused by a partial hardware failure and since the issue occurred randomly at first, it was difficult to track it down.
The datacenter and the hardware manufacturer are currently working together to resolve this problem as soon as possible. However it is most likely that it will not be resolved until the beginning of next week.
Currently we are evaluating the possibility of providing a backup system. Once we have done this, we will get back in touch with you!
We hope to stabilise Titan as soon as possible!
Thanks for bearing with us!
You have probably noticed the problems concerning the reachability of our new server Titan. The issue has finally been found and will be resolved. However our hands are unfortunately tied at the moment. The problem was caused by a partial hardware failure and since the issue occurred randomly at first, it was difficult to track it down.
The datacenter and the hardware manufacturer are currently working together to resolve this problem as soon as possible. However it is most likely that it will not be resolved until the beginning of next week.
Currently we are evaluating the possibility of providing a backup system. Once we have done this, we will get back in touch with you!
We hope to stabilise Titan as soon as possible!
Thanks for bearing with us!