Okran
26-03-08, 12:22
When I go to reactivate my account I get the following which as far as I understand it is telling me I have a trial account... which I don't. I have a proper account and have done for the best part of 5 years, or is it 6?!
This never used to do this, it used to be straight forward and now it's misleading. I did swap it over to Paypal last time to reactivate so maybe it's because of now its with Paypal.
I certainly do not want to be billed 24.99 for something I have already paid for, so why is it telling me I will be billed for it? Why is it telling me I have a trial account? What can I do?
Below is what I get informed when I log in and try to reactivate:
Reactivation of a cancelled trial account
Our database shows that you try to reactivate a cancelled trial account.
We will bill you for the game and you will get the remain of 21 days of your included free month. (€24.95)
Please enter your e-mail address
Please make sure that your email is correct! We will send your account password to the given email address!
Payment Plan
..etc
This never used to do this, it used to be straight forward and now it's misleading. I did swap it over to Paypal last time to reactivate so maybe it's because of now its with Paypal.
I certainly do not want to be billed 24.99 for something I have already paid for, so why is it telling me I will be billed for it? Why is it telling me I have a trial account? What can I do?
Below is what I get informed when I log in and try to reactivate:
Reactivation of a cancelled trial account
Our database shows that you try to reactivate a cancelled trial account.
We will bill you for the game and you will get the remain of 21 days of your included free month. (€24.95)
Please enter your e-mail address
Please make sure that your email is correct! We will send your account password to the given email address!
Payment Plan
..etc