View Full Version : Can't reactivate
Nymphette79
12-08-07, 22:25
My subscription expired and I went to reactivate through launcher but it wont let me. When I put in account information it just kind of refreshes page leaving login fields blank, doesn't say login failed blah blah. Happened to anyone else or is this for helpdesk??
Thanks in advance
XXX
try it with that:
klick (https://ssl.neocron.com/launcher/auth.php?LANG=&IP=&PORT=&VERSION=&file=accountinfo.php)
ashley watts
12-08-07, 23:59
I think someone else had a problem with this :o
DARK_Overfiend
15-08-07, 13:47
i also is having this problem.
it wont let me login through the launcher.
I reactivated 2 days ago, and all went well
If you are having problems please contact account@neocron.com
Triv
DARK_Overfiend
15-08-07, 14:14
im not actually trying to reactivate , im wanting to loggin to change some details.
my credit card charged. so ive got to resupply a new payment method.
Looks like there was an issue for a little while there. I'm not encountering anything now though. Are you able to get through now?
Nymphette79
15-08-07, 23:46
Yes all sorted now thank you very much, but am slightly pissed that can't remake my old char Nymphette as you cant have 5 consenants in a row, whats up with that??
DARK_Overfiend
16-08-07, 01:25
when i 1st tried to get in without coming on here i told it to reset my password.
it told me it would send a confirmation to my email.
i havent recieved anything well after 3 days.
the rest of my accounts are sorted.
Could you possibly be effected by this (http://forum.neocron.com/showthread.php?t=140102)?
Triv
DARK_Overfiend
16-08-07, 01:54
ye i guese so. ill post a ticket tommorow. its 1am im too tired atm.
thx triv
No problem, i hope you get sorted :)
Triv
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