help please

[Kallima]

my friend just installed and when he launched it and clicks connect it says failed to connect to server anyone know how to fix this?

[Mal]

Is his firewall blocking the connection?

[solling]

i once had a bug where one of my ini files the one with my game ip in it got blank so i could not connect to game and the launcher showed the page not found shait fixed it by rewriting it tho