Password !

[hip_hop_own]

I suscribed Gave my email and gave credit card info and now they brought me to the page who said: 'Your Neocron2 account was successfully created.
An email with your account password was mailed to your email address.'
But I never receveid this email And if i dotn get it I cant cancel my susbscription and gonna have to pay!! Please help me ( Its been 5-6 hour they told me i would get an email but didint get it)

[Tratos]

Check your first thread for my response: http://forum.neocron.com/showthread.php?t=133444

Dont cross post topics in multiple forum areas, you will get help in any area of the forum you post in relativly quickly, just try to be patient.

[Superbron]

Maybe check your deleted items or spamfiltersettings.

[Nidhogg]

I see you've registered with a Hotmail address. This is likely the cause of your problem. Check your spam filter, find your missing email, ditch Hotmail. In that order. ;)

N

[hip_hop_own]

Thx anyway but the only thing i found in spam filter was The welcoming msg for the forum and the only thing i found in deleted msg were annoying email form a friend who send anything. :lol: Well its still somehow pissing me off if i cant get that password il have to pay the big price for nothing :mad:

[Tratos]

Since it answers your new question too i'll quote myself from the other thread :p


Hi there, Welcome-ish to Neocron.

If you use Hotmail, Gmail, Yahoo Mail etc etc check all of your spam/junk folders, as these services have a habit of swallowing automated e-mails which the password e-mail is. Additionaly add the following list of domains to your safe/not junk list.

* @neocron.com
* @neocron.de
* @reakktor.com
* @reakktor.info


Once you've done that give it another hour or so as some community members have reported the e-mail taking time to get to them, im not sure if this is deppendant on the service they use. If you have no e-mails by then send a help ticket to account@neocron.com and describe your problem and they will be able to help you from that point, you'll recieve another automated e-mail with a ticket number which will get to you due to the actions taken above. If you dont get a response after 24 hours (Except your automated ticket number issue e-mail) post here again and i can tell you what to do from then but you should be sorted as Neocron support is usualy very quick and efficient.

Good luck and i hope you get your problem solved.

[Nidhogg]

The next thing to suggest is that you contact account@neocron.com for further assistance with your signup.

N