loggin on my account

[.hack//sign]

hey,when i try to log onto my account(through the launcher) to pay for the account again,it will not log on,and i cannot get my other account's password reset e-mail to send succesfully

[Danae]

Shooteth me an email account@neocron.com - include your account name in question!

[.hack//sign]

its the e-mail from neocronjunkie@gmail.com

[RusSki]

Yeah i noticed the same prob last night also. Seems the web based account management area of the launcher is a bit screwed up.

You put in the user name and password click on "login" and nothing happens, it just resets the form. But if i put in my user details incorrectly it shows the error message telling me i have used one of my 5 attempts to login.

[Cor]

Yes I got the same problem I just sent an email off to Neocron accounts. I wanted to reactivate one of my accounts and nothing is happening. I hope there hasn't been a wipe of inactive accounts.

[Nidhogg]

There's been no wipe. We look to be experiencing some email server issues.

N

[.hack//sign]

yeah account@neocron.com said that the german team is looking into it :p

[Pantho]

O rly?

[Tesee]

yes same problem, cannot login account on webpage, on launcher,
modified password but did'nt received mail with the new one
--> mail to account support (got the acknowledge)

[Danae]

It should be fixed now. If you're still having problems please email account@neocron.com

[cRazy-]

http://forum.neocron.com/showthread.php?t=133173

:(

[RusSki]

Thats one hell of a fix 8|

On a side note its good too see the account reactivation process is up and running again.

[Pantho]

heh, The guy cant really log onto his acc much either - Btw his is one of the accs i am trying to get unbanned

[Nidhogg]

Thread closed.

N