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Odin
30-11-05, 22:33
Account Issues:
English: account@neocron.com
German: account@neocron.de

General Issues:
English: helpdesk@neocron.com
German: helpdesk@neocron.de

Tech Support:
English: tech@neocron.com
German: tech@neocron.de

Bugreports:
bugreport@neocron.com

Behaviour Complaints (RoC violations/Name violations etc):
abuse@neocron.com

Exploit Reports:
exploits@neocron.com

Important:

**Please note that bug/abuse/exploits do not receive responses for the most part. These are for reporting issues and will be handled internally.

**If you don't receive a response within 24 hours please PM Danae stating the e-mail address used, your ticket number (if recieved) and a copy of your original message.

**If you use Hotmail (which we suggest you do not use as your account e-mail), please turn off your spam filter. Especially if your waiting for a password as Hotmail is notorious for deleting/junk'ing automated mails.

We highly suggest you do not use Hotmail as they employ several measures which could mean your password will not arrive:

http://www.theregister.com/2007/10/09/limits_on_hotmail/