server uptime...

[Jesterthegreat]

The Neocron 2 service will be available about 95% of the time during a calendar quarter. Additional maintencance downtimes will amount to a maximum of 4 days per year.

4 days downtime for maintanence per year and 95% playability per quarter...

do rolled back times count as "available" as all the changes you made were lost?

this isnt a flame... most of us have never read the rules of conduct so i wanted to bringthis to peoples attention and see how people think its going :)

[Kozmos]

The magoc word, is about, like the way that carling can say probably the best beer in the world, them saying about, means that 95% is expected, things like rollbacks etc dont count to downtime, things like patching do, any other downtime is not 'expected' so doesent count

[Darth Slayer]

You can't really take into account Software glitches and crashes and Hardware failures. I think all things considered they've done a pretty decent job of keeping the servers running.

Scorpius.

[Jesterthegreat]

You can't really take into account Software glitches and crashes and Hardware failures. I think all things considered they've done a pretty decent job of keeping the servers running.

Scorpius.


dont get me wrong... im not saying "if the 4 days are gone and thing need fixing wait til next year" :p

[hegemon]

I'm sorry to say, but 95% is not impressive in any way. 95% per quarter is almost 5 days downtime. Or almost three weeks per year.

Normally uptime promises are measured on a scale where you count the nines in 99.9999... On that scale, this promise is a one nine. Real promises begin at three nines - 8 hours per year. Anything less than that is just buzzwords to impress customers who don't care to do the math.

I know, I've written contracts and marketing material with two nines. ;)

[Kozmos]

I'm sorry to say, but 95% is not impressive in any way. 95% per quarter is almost 5 days downtime. Or almost three weeks per year.

Normally uptime promises are measured on a scale where you count the nines in 99.9999... On that scale, this promise is a one nine. Real promises begin at three nines - 8 hours per year. Anything less than that is just buzzwords to impress customers who don't care to do the math.

I know, I've written contracts and marketing material with two nines. ;)

Show me any other mmo that only has 8 hours downtime per YEAR O_o

[NeoDriver]

.... I think all things considered they've done a pretty decent job of keeping the servers running.

Scorpius.

I completely agree with you here i think they have done an excellent job too :)

[hegemon]

Show me any other mmo that only has 8 hours downtime per YEAR O_o

Nononono. You misunderstood me. The uptime of Neocron is impressive beyond belief. I've never experienced game servers this stable.

I mean, as a promise, that promise is worthless, but they keep it much better than they need, which is good. I also mean that if they'd really use all the time the 95% would allow, people would really scream.

[MkVenner]

while they do have impressive uptime, i wouldnt go so far as to call them totally stable...about as stable as leather face or buffalo Bill :p

*wonders off to see if he can find out why he's up this late*

[Seven]

You really can't compare uptime in this game to other MMORPG's which have 10's of thousands of people on at one time.

While uptime is a plus here, the servers aren't stressed at all.

[Lachlan]

The uptime is meaningless without some kind of penalty or benefit for making or not making the goal. So they don't make 95%.. what happens? Nothing. Maybe someone might quit if they lost more than 5 days of playtime in a quarter, but I doubt it.

[Jesterthegreat]

I completely agree with you here i think they have done an excellent job too :)


other than 3 rollbacks within 3 weeks?

[jernau]

You can't really take into account Software glitches and crashes and Hardware failures. I think all things considered they've done a pretty decent job of keeping the servers running.

Scorpius.
That is precisely what uptimes are meant to take into account. They aren't meant to be random numbers they are meant to be contractual promises from a supplier to their customers.

Periods deleted in rollbacks most certainly should not count as uptime.

The inclusion of the word "about", the 4 day get-out on top and the fact they are only aiming for 95% in the first place says a lot about KK's confidence in their product :(.