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laserator
16-11-04, 14:05
seems that they want to double bill me

first my 10 day free trial expires I get charged all is cool
then they charge me for the licence and all is cool again

then later they tell me my 20 day free trail has expired and are going to bill me not cool they want to bill me again this month

then they want to again charge me for the game licence wtf?????

this is the last click 2 play related game I am ever going to play.
I mean they got my credit card and my checking account info hell they got more of my bank info then my wife does!!!!!

not only that I had to wait for them to call me when I first set up the account and when a roomate wanted to try they wanted a seperate phone number wtf???

this is a lot of hastle just for some game I have been gameing online since it started and never has it been this much of a headache

are they like runing out of crumpets and tea over there or something? omg

Nidhogg
16-11-04, 14:11
Please contact account@neocron.com. They will be able to help you resolve the issue as quickly as possible.

N

laserator
16-11-04, 14:32
thanks sir this takes a load off my mind I will do that.
the whole thing caught me by suprise as I have never run into anything like this before.
a solution was offered so I am happy
thanks again

Nidhogg
16-11-04, 15:28
You're very welcome. :)