View Full Version : Problems with Click-2-Pay? Post HERE!
Clive tombstone
30-09-04, 01:16
What the heck is this? can someone tell me what Im doing wrong? I emailed there support twice over a period of 4 hours, and nothing so far.
All my info is correct, but what the hell?
what is this crap? Your Identity could not be verified. Please contact Customer Service.
Martin J. Schwiezer
30-09-04, 03:46
We understand that there seem to be some problems with "Click-2-Pay". If YOU have any problems with C2P, then please post them in this thread. We will forward your issues to C2P and get them fixed.
Thanks.
yah i get to the screen where click2ay wants my telephone number and i enter using the template it tells me to use and i get an error in red at the bottom of the screen that says "Invalid country information"
where did i ever supply the country?
is it talking about the fact the price on the left of the click2pay is 17,20 EUR and i am using USD as the currency? well i dont have the choice anywhere to change either of those.
ugh. i love you guys and im a startup game developer much liek you were when you first started this project...but what is the deal with this?
:)
well, I have cancelled my world pay agreements and I am currently STILL downloading the client via BIT TORRENT. But after reading all of the complaints and such on the forums, I have decided that I'm not upgrading a damn thing until this process is simplified. I'm not supplying my SSN to anyone, and I'm not going to sit around waiting for a phone call from some company over a game, nor am I going to make the call myself, just in order to have my DNA verified to play a game!! Nope! It just ain't going to happen. When I can go to a site and just punch in my credit card number to make my account, then THAT is when I shall continue to play NC, or NC2, or w/e. I'm not going to spend a couple of hours going thru a process that shouldn't take more than 10-15 minute TOPS.
Clive tombstone
30-09-04, 03:54
[ removed pic ]
second, I have retried this MANY times, and it still doesnt work
PS sorry about the "cricket Bat pictures" :D
also it says that the fields with an * are required and the phone ones have no * but if you dont fill them in....it cries about that.
Call at... PhoneMobile
Phone:
e.g.+49 162 55555
Fax:
e.g.+49 162 55555
Mobile:
e.g.+49 162 55555
Alt. Email:
* mandatory fields
Invalid country information <-------
it isnt required! bah! i get the invalid and this
Phone Number is invalid. Min. 3 digits and follows this template +xx yyyy zzzzz (+49 100 7801000).
what is the us code and what numbers do we put in what of the 3 boxs!
suggestion: move this to announcment forums and leave open as many people in the newbie area have problems 2.But since most dont have accounts no way for them to post here.
well look at this screenshot i attached.
First
For all USA folk. Dont use the neocron link to Click2Pay, it takes you to the eroupean sight, thats why we've been getting all the wrong contry code errors. This is the american sight http://www.click2pay.com/en/
Second
Don't try and sighn up today, or early tomarrow. There are only 8 people working there today/tonight. They are totaly backlogged. I've made several call and talked to several really nice polite people, who are totoaly overwelmed with the volume of new bussiness.
:)
Maester Seymour
30-09-04, 04:12
There still isn't switch/solo payment options on there, i emailed c2p about it hours and hours ago and this is what i got back from them:
Dear Customer,
Thank you for contacting the CLICK2PAY Service Team.
Unfortunately, you can only register with VISA or Master Card.
We are very sorry for the wrong information.
Thank you for your understanding.
Kind regards
WTF!! :mad: :confused:
Shadowbreed
30-09-04, 04:15
it's +001 for usa
ok i did that workaround through the actual site...heres what i get..
"Your Identity could not be verified. Please contact Customer Service."
and btw even if u try +001 it still doesnt work
rubaduckythug
30-09-04, 04:33
I tryed to start my account through the luancher but after no prevale within id say about 2-3 hours i gave up on that and went to there website.
So i try to start my account through the website like ppl had suggested, and that didnt work either. I put in all my info and that went fine then moved on to next process which was CC info ect.. and then clicked the confirm thing or w/e it was and it did the whole LOADING.... 10....20... % and so on and said FAILED, then it imediatley took me to a contact page. so i closed that thinking i would jsut start the process over again and now it says account name already exsist. How is this i havnt gotten a confirmation email and it said FAILED. then why is my accoutn name already in use??? will i be getting my confrimation info soon or wuts up i mean its been hours and hours upon hours.
As posted here (http://forum.neocron.com/showthread.php?t=114101).
I just called their Germany line (from UK, dont tell mum! lol) INTERNATIONAL +49 (0)30 300 110 100
After repeating my problem a few times "I can only chose Direct Debit from Germany or USA, shouldn't i be able to choose UK."
She told me that UK customers are only allowed to use Visa/Mastercard, and no bank methods are available.
I asked her when they will be available and she replied with "they won't, we have no new information about this".
I explained that Neocron customers were promised Solo/Switch and Direct Debit, so she put me on hold for a while, to check with her supervisor.
"Neocron service may have given you wrong information."
She told me that UK customer have to use creditcards, and there are no future plans to change this.
Trying to set up C2P account from Canada, using Mastercard and it says "Invalid Credit Card Number" :confused: Called C2P talked to very nice girl she said to try again tommorrow, I will. I really want to play.
lordofkhaoz
30-09-04, 04:49
is C2P the only method for paying for NC2 ? cuz if thats true .. i wont be..
i would never in the span of a million millenia would i ever give a company (one ive never heard of especially ! ) my SSN.. and its on the other side of the ocean too!1!111!!!! i says the fudge with that... i love NC ,but that is out of the question.. why not sell game cards ? lineage 2 does it .. Final fantasy online does it.. and both games seem to be doing well ......... i
rubaduckythug
30-09-04, 04:51
@ MJ, are you going to present these problems to click2pay as a list of things for them to correct or is it going to be more specific (ie you know my account info ect... are you going to send them that info to get me rolling in nc2?
Edit: im not saying to just get me and only me rolling ;) think that sounded wrong but i mean to get all of us rolling into nc2.
Everything worked fine with phone numbers etc.
But the payment options were little limited for me.
This far I have used Pay by Cash to pay my 5 accounts.
While ago I was hoping that I could pay with my Visa electron
but unfortunately I was proven wrong.
So could I plz get an answer if/when there is going to be a possibility to me to
a. use the playing time I have already paid (remaining NC1).
b. pay for more
When I lost 15mil clan money I laughed but even one euro for nothing ain't funny at all
Disturbed021
30-09-04, 04:58
Signed up through www.click2pay.com and was fine until apparently they tried to call the phone number I entered. I accidently gave them my old number (just moved recently) and the call didn't go through, therefore they locked my account.
I called their support line and they told me what happened and to email them @ service@click2pay.com with the correct number. I sent that email about 6 hours ago now. No response.
1. First of all them calling everyone is kinda stupid. They asked for my SSN, ran a credit check, and verified that the card number I gave them was valid....why the hell would they need to call me to verify more info?
2. They should be able to fix the number through their 888 number, who knows if the email even made it to them, and they have to verify more info from me anyways.....kill 2 birds with 1 stone.
I have to agree with the ppl above i'm not giving them my SS number. They have my CC and i don't even mind the phone call thing but having both those numbers is just like handing them your keys. Besides which we were told SSN wouldn't be involved for NC customers.
I'm also getting that same phone number error, beyond that their example number doesn't look like an american phone number so I don't have a clue what format they want those numbers in.
MJS if you can get them to drop the phone number and SSN thing this will make things alot smother for everyone.
rubaduckythug
30-09-04, 05:22
OMG YES TO THE POST ABOVE ME. just have them drop the whole freakin ssn and phone number thing. Its not as if somone would go through 8 gruling hours of hassels and headaches for a 15$ game subscription. I have calculated that it would be ezr to break into fort knox then to activate my nc2 account through click2wait, and wait and wait and so on and so forth and again and wait more and more and even more,, jk but seriously all this security and hassel for 15$ its fine if somone wants to steal my credit card and go to click2wait and gets my account active its not going to ruin me its not as if they get anything from it because nobody knows my account loggin & PW only i do, yes know one knows besides kk :p
safetycopy
30-09-04, 05:25
My credit card is registered in the UK, but I'm in America atm. I need to register my billing address as UK, but have the confirmation phone call to my number in the states.
Also getting the invalid country code when using +001 for America (also tried +1, +11, +01, and every other combination possible).
Can't use the launcher version or the website itself. The UK link (at the bottom of the c2p website) links to the same form as the USA version which requires an SSN, which of course, Brits don't have :)
Crodus_Kanahn
30-09-04, 05:37
im done trying martin . if i get an itch to try later maybe ill try again in the future but c2p sux and im sick of them. ive used some of the work arounds on the forums and im still being shut out. all i gotta say is im tired of trying and nothing is worth this much trouble/ good luck getting people to pay for this kind of confusion
After giving up with the NC2 launcher method, 3 hours of making accounts, calling them, giving both mine and my wife's SS #'s, different phone numbers, all this info was by their request BTW along with a lot of "oh I don't knows" and "I'll have to speak to my supervisor to take your money dribble drop bleh blah" they finally approved me after submitting a stool sample! :p
All part of the Neocron experience so I expected nothing less.
*awaits identity theft and multiple charges* weeeee
Great fucking idea, Lets get a place that does business for online casino's and online strip shows.
rubaduckythug
30-09-04, 06:05
LMAO @ wut G.0.D said so true....
Clive tombstone
30-09-04, 06:22
So what is happening now? I REALLY dont want to hand over my SSC over (although I probably already have by repedidly trying to sign up through C2P)
Can KK just tell those wierd-O C2P guys to make the NC2 launcher upgrade more "internationally friendly?"
tomparadox
30-09-04, 06:36
First
For all USA folk. Dont use the neocron link to Click2Pay, it takes you to the eroupean sight, thats why we've been getting all the wrong contry code errors. This is the american sight http://www.click2pay.com/en/
Second
Don't try and sighn up today, or early tomarrow. There are only 8 people working there today/tonight. They are totaly backlogged. I've made several call and talked to several really nice polite people, who are totoaly overwelmed with the volume of new bussiness.
ok... i understand they are nice people, probly nice servis. but IMHO if the signed the deel with kk for the sign up why did they only have 8 people working the same day as the releas of an online MMO with probly atleast 1000+ people that already have the game signing up, and why when they signed the deel did they not prepare for something like this?
and whats up with the diferent site looks? some are white, some are black O_o...
I had problems with the verification, they didnt call me back, not to mention they hung up on me when i called them back. This was the worst and most painful account activation for a game Ive ever done. Im afraid to get another account in fears I have to go through this crap again. Not only that I'd hate to see what would happen if you quit, C2P would prolly send a hitman to verify you are the person quitting and kill you.
But seriously, this whole experience was obsurd and Im not bringing my 2nd NC1 account to NC2 for this reason. The SSN requirement is retarted and uncalled for and the telephone verification is equally a waste of time. No other MMO does this and If its not changed all hopes of getting new customers will fly out the window if not already.
The multiple hate C2P and problem threads in these forums clearly shows that C2P needs to go, if they cannot handle customers properly they just suck. Their account policies suck everything about them sucks. :mad:
rubaduckythug
30-09-04, 06:54
Ok jus went to see wut was up with the luancher version now.. and look wuts in it now...
This isnt asking for my ssn is it? or is it for my drivers license bcause that i will provide np.
2nd Edit: nope its definatley asking for ssn now... my god this sucks
That's odd.. cause i just checked the process, but couldn't complete it cause i don't carry my CC to work with..
And didn't see anything that would require anything personal information besides name,address etc..
rubaduckythug
30-09-04, 07:28
you serious? take a SS (screen shot) and post it id really like to see if your getting somthing other then wut i got.
im getting Internal error :wtf:
Ok friend has just told me.. tryed register with click2pay quess website? wasnt clear.
After roughly 8 hrs of mix ups found out that click2pay sent all account information to the wrong email addy for validation.
The person at click2play tryed to get click2pay security but they were not open for another 3-4hrs.
At this point friend is now worried about credit card and personal information as the validaton and all was sent to wrong email addy.
since they were not open to find more info on what has happened. i dont know more and i really only able to talk with friend in another MMO.
But wont be on now with this new headache :(
I waiting to hear from friend to fnd out more info but as said wont be on rest of night now.
So becareful with registering with their website..
Merged SandViper's post to this thread.
V
you serious? take a SS (screen shot) and post it id really like to see if your getting somthing other then wut i got.
I would if i could.. the sysops of the company i'm working for have restricted my laserguidedautomationadministrationcomputer so badly that i barely can use http :/
But if i call right.. only US peeps have had the same prob of needing the SSN.. and i'm from Finland.
darknessfairy
30-09-04, 07:59
Ok i haven't registered yet. And if it doesnt change I'm NOT goin to be upgrading to NC2
1) i HAVE to pay with Switch. I do not own a credit card, and nor do i wish to own one. I believe if you haven't got the money then you can't spend it. So please give me the Switch option or you get nothing. I know Bob wants Solo as well. And without it, he won't play either.
2) I'm not having some wierd freak phone me up and verify who i am. I don't like giving my number out at the best of times. Let alone to some company who are going to phone me up and ask stupid fucking questions..
Get it sorted or your gunna lose alot of business.
I want WorldPay
My VALID Mastercard keeps getting the error: "Invalid Credit Card Number", I am pretty confused because I've read the numbers over and over again and I I am 100% sure these are right. I also never had any problems before with this card. It's a Mastercard of the dutch Postbank, should it be a problem that I live in the Netherlands? Anyway: I've e-mailed C2P and am expecting answers soon. :mad:
Maester Seymour
30-09-04, 08:08
Any ETA on when we can use switch/solo cards please? :confused:
Just seen this now too, they've gone and added fecking passport number to the list now too. They ain't gettin that, and anyway i don't even have one :mad:
http://smalltimerivalry.com/sschost/scriptmaesterseymour/wtf.JPG
It gets worse... :(
@MJ: Man, I've never done this much effort to actually pay something. If every payment should go his way, I would have been a millionaire by now!
Edit: one good thing though: the procedure already required us to cancel our accounts and since we are unable to create a new one, our creditcards won't be charged. :rolleyes:
The biggest issue I got is I can't even put in a Switch card. Everything else is ok at the moment.....
I didnt have any problems and was never asked anything confidential, except for CC card info. I did create my profile in c2p BEFORE upgrading NC by going to www.click2pay.com. Also, never received a call from anyone.
as is alot of people i only have the option of switch card. i cant use a cc cause my rents wont let me use it (earlier abuse of it :p ) so unles its sorted im fucked and it will have to be bye bye from me
OT: wtf am i doin up at 7:15???..lol i woke up a few mins ago and looked out the window and it was dark and i thaught wtf i slept in :p so im now awake haha :D
FireWarrior
30-09-04, 08:20
Ok, this very clearly shows that:
1) KK fucked up bigtime even CONSIDERING to let a bunch of retards handle the account operation/creation
2) Click-to-pay needs to be removed from the face of the earth
3) KK YOU NEED TO FIND SOMEONE ELSE TO HANDLE THIS!!! Go back to WorldPay for all I care. False information, problems, no responses and a lousy preparation... These guys suck more balls than SOE did at SWG launch.
Okay, im looking at the Click2Pay registration thing, and I see nowhere asking me to give any passport numbers etc., just the phone number...
rubaduckythug
30-09-04, 08:42
Opar plz take a ss and show us i would like to see wut you are seeing thx
darknessfairy
30-09-04, 08:47
do you even think they are listening? cos i don't and then we'll all quit and they'll be broke and we'll be like "bwahahahah you should have listened to us...f00s"
http://darknessfairy.pwp.blueyonder.co.uk/worldpay.jpg
i blame this c2p situation for waking me up so early 8|
i highly doubt anything will be done it will be a responce like
"sorry guys c2p are pwning us and we cant seem to do anything and we cba to find another company so u either get a cc card or fuck off kthx"
:mad:
ive lost all patients with this now i did along time ago but that little ounce i had left is now gone O_o
Heres what I see (Note, I havent gone on to page 2, so I dono...)
rubaduckythug
30-09-04, 08:56
your ss is right above the damn part with the ID thing just scroll down a lil lol, heres a pic of wut im getting
you dont even wanna know how many probs i had with this stupid company, the best one i thought was it thought i lived in the us and wouldnt let me select that i lived in the uk and stuff ... certainly wasnt the win :p
Posting on behalf of a friend with no forum account.
He needs to be able to pay by switch or solo to get his accounts active.
rubaduckythug
30-09-04, 09:13
sry to bump this but i am so borad becuase i cant play nc2 yet and i just have to say it. Unless you have had a retina scan, sent in your photo ID, copy of your birth certifigate, a thumbprint, SSN #, phone number, CC #, have a document with atleast 10 ppls signaures confirming that they know who you are and you are who you say you are. Although they will also be subject to the same fair and simple registration process. enjoy :p
Edit: Also your sig is a good one ^^ made me laugh
I thought this was sorted the first time C2P was discussed on the forums as a new payment provider. Read somewhere in a sticky that Neocron customers would be put in a special group that woulnd't require a CIA screening on acceptance.
Figures :rolleyes:
The Ottoman
30-09-04, 09:22
I'm gonna wait till all problems are solved before i cancel my account. I don't mind giving out my phonenumber. The trouble is whether i'm home when they do the call. O_o
In the meantime i'm gonna vote for worldpay. I really didn't experience any probs with them.
rubaduckythug
30-09-04, 09:25
OMG i fianlly just got a email from them... i replyed back i hopes they help me asap. :)
u can understand it being a pain for us but ui suppose were dedicated and most of us can sort of hopefully wait for a solution im more worried about what sort of effect it is having on a new player base this cant be helping getting new players they probly running a mile by now
Maester Seymour
30-09-04, 09:48
Seems they have taken away the passport bit again now, but still no sign of switch/solo. How long do they fookin need for Christ sake?
I just wanna play!
rubaduckythug
30-09-04, 09:51
anyone know if there 1-888 number is free or if they gotta free 24 hour tech line?
well hopefully by the time my download is down they would of sorted it
rubaduckythug
30-09-04, 10:01
Finally just got off the phone with them and had them fix my account :p WOOT!!!! AFERT 10 HOURS OR SO OF FRUSTRATION!!! WOOT!!!!
:lol: :angel: :p ;) :) :cool: :D :eek:
I managed to get as far as entering credit card details (step 4) after about 20 attempts, but when I pressed proceed I got a white screen that said 'internal 502 error'.
Now when I try to go through the process again I get knocked back at stage 3 because 'that user name already exists' (user = email address).
It appears that I have an account now, because i can log in to click-2-play with that identity, however I haven't received an email with the activation code that they require to start playing. :(
Click to pay - Secure, Fast, Simple
I tell you after an hour of finaly getting me account upgraded I challenge the
Fast - Man it runs like a dog, and doing it through the NC launch screen is a mistake, since you got no status bar and don't know if clicking the button did anything.
Simple, yes it was simple the first 5 times of doing it to register seemed simple - except it took 5 times before I could do register cause it was 'Very Fast'
Questioning 2 of the 3 words in their logo, I can only hope what they lack in speed and simplicity they make up in security ...
and after all this you now probly find someone has nicked your details and used them frudulently that ould be a pisser
reply to above post. security... LOL
Well they sent my friends information to wrong email addy for validation... wtf?
so probally going to have to cancel credit card and shit now...
LOL
Ok, ok... After 2 hours of trying, retrying, bunny hopping over those fooking script errors I finally managed to register with C2P. I even played NC2 yesterday for a while :cool:
Today I wake up, and see that C2P tried to debit my account for 17.87.. PLN. I am Polish, and they tried to debit my account with amount in euros. How dumb is that? then they e-mail me that they suspend my account, because they had problems debiting my account... DUH
Seconds later I receive e-mail from them stating that voice confirmation was completed successfully, and they spoke to me on the phone number I provided... THEY DIDN'T!!! I didn't get any phone call from them :confused:
WTF is going on, WE WANT WORLDPAY BACK!!!!
oh my god now i really dont have faith in this company they got some monkeys working for them
Ok im from UK this is what i get
1) got the the point to enter phone number (NOT MANDATORY) so i dont enter phone number......... freezes up or says *internal server error* grrrr
2) eventually get past this bit and enter CC details ( grr for no visa electron option or DD option) 3 times i had *internal server error* then i get *user name (the email u provide is your user name) already in use*
3) CVD? WTF is that? click for info i get *blank screen* grrr i assume its the 3 digit security number on the back of your card?!
i mailed them last night, and 9 1/2 hours later i get a reply, had to laugh or i'd of cried!
Due to an overload on emails, we could not answer your email fast enough.
May I kindly ask you if your problem has already been solved due to a
callback, or does it remain? Thank you for your understanding!
solved? noooo
understanding? no fucking way.
well do i wait another few hours to get a reply? or just give up now? looks like you just lost another 2 accounts, way to go KK :mad:
at this rate i think that game were not allowed to mention is gonna get there subscription rate go up lol
darkservent
30-09-04, 10:33
SWITCH, MEASTRO, SOLO wot more can I Say.
SWITCH, MEASTRO, SOLO wot more can I Say.
u can say it asmuch as u like... i dont see things happening soon :mad: :mad:
Bring back Worldpay - all is forgiven!
I've worked on writing intergrations between a customer website and an external payment supplier for both Worldpay and Paypal. (Can't find anything on Click2pay) This includes the callback parts (Which tell the customer website that the funds are there)
It's not that difficult to have both running at the same time...
Click to pay - Secure, Fast, Simple
I tell you after an hour of finaly getting me account upgraded I challenge the
Fast - Man it runs like a dog, and doing it through the NC launch screen is a mistake, since you got no status bar and don't know if clicking the button did anything.
Simple, yes it was simple the first 5 times of doing it to register seemed simple - except it took 5 times before I could do register cause it was 'Very Fast'
Questioning 2 of the 3 words in their logo, I can only hope what they lack in speed and simplicity they make up in security ...
:lol: :lol: :lol: :rolleyes: o_O 8| :eek: :( :mad: :mad: :mad:
any word on any solutions reacktor you gonna start losing a lot of income soon not me personaly cause im still downloadig the client but this isnt looking good for the game
Bring back Worldpay - all is forgiven!Agreed, but I am afraid this won't happen though. :(
if it wont accept your cc number from the UK enter it as
xxx xxxx xxxx xxxx
not as
xxxxxxxxxxxxxxx
also when entering your name on the card the box is too small for my full name as it appears on teh card :) so you can drop the title ie: Mr , Mrs etc and also your middle name and it still works ok.
Just a though - what do German bank account numbers take the form of - is it the same as the UK?
Sort code XX-XX-XX (Bankcode)
Account number XXXXXXXX
Could that be used for EFT option....
Edit: Nope - comes back with Invalid country information...worth a try.
different to uk :)
KK should just implement paypal would solve everyones problems :)
darknessfairy
30-09-04, 11:09
Was all fine until this :
http://darknessfairy.pwp.blueyonder.co.uk/UK.JPG
Wheres the UK option?
I can do it if i had an UK option!... I was so close
How long does it take for them to send a confirmation through that you have created a click2pay account..
I have recieved my confirmation for my new NC2 acount soon after i created it but no click2pay confirmation and i have asked them again to send my password to my e-mail address and still nothing.....being about 2hrs
How long does it take for them to send a confirmation through that you have created a click2pay account..
I have recieved my confirmation for my new NC2 acount soon after i created it but no click2pay confirmation and i have asked them again to send my password to my e-mail address and still nothing.....being about 2hrs
Maybe it landed in your junkmail folder... Like it did in my case :rolleyes:
Ozambabbaz
30-09-04, 11:12
stuck at the act. creation, getting a
Unable to validate the Payment (Check HELP section for more information)
even tho all details are correct, and there is no help section available
well it was posted ealier in the thread
thewy dont think the uk uses direct debit lol so they dont know anything baout it mjs is tyring to sort so he said at beggining of thread but i must be honets didnt ven know the us used it thought it was only england how narrow minded is that lol i need switch as well as i dont have a credit card
MJs any news on the direct debit problem yet i know its early
@df thats the direct debit option/switch option so wont work in UK credit card only
@whip i got mine through instantly
after reading everyones responses on 4 forums now it would appear i am one of the lucky few that had absolubtly no problems with c2p and the upgrade worked fine first time and only took me like 10 mins
darknessfairy
30-09-04, 11:15
i want to use switch tho
i don't have a cc, unless someone wants to let me use theirs lol
I am an american and not interested in giving out my SSN, I thought that 10acle or KK had negotiated a special status for NC players where it was not necessary for us to give this information. (A very wise move). I understand that most likely to do that we will have to use the Launcher interface to sign up, however I am unable to pass the phone verification part of that. the country code for the USA is +1 followed by 3 digit area code, 3 digit clec code, and the final 4 digits for my line. I have tried entering +1 and +01 but neither country code was accepted
Maybe it landed in your junkmail folder... Like it did in my case :rolleyes:
Yes thanks M8 the confirmation was in the junkmail folder.....i never look at the junkmail folder :lol: :lol:
if it wont accept your cc number from the UK enter it as
xxx xxxx xxxx xxxx
not as
xxxxxxxxxxxxxxx
also when entering your name on the card the box is too small for my full name as it appears on teh card :) so you can drop the title ie: Mr , Mrs etc and also your middle name and it still works ok.
Tried both, first says: invalid credit card number. second option causes internal error. :(
odd i did mine last night and it failed using it as a single string but when i sepperated iut with spaces it worked fine
well it was posted ealier in the thread
thewy dont think the uk uses direct debit lol so they dont know anything baout it mjs is tyring to sort so he said at beggining of thread but i must be honets didnt ven know the us used it thought it was only england how narrow minded is that lol i need switch as well as i dont have a credit card
MJs any news on the direct debit problem yet i know its early
huh? whatareyoutryingtosay? :confused:
___T-X____
30-09-04, 11:51
Im not putting my details in to that, its looks like it dups them for double/treble billing. And I can imagine how easy it would be to get/prove a refund :rolleyes:
odd i did mine last night and it failed using it as a single string but when i sepperated iut with spaces it worked fineYep, this is very very strange. having a VALID CC that isn't being accepted by C2P is very very very annoying. Especially after all the trouble of downloading and trying to get to the last step where my CC isn't being accepted. Took a day off yesterday to sort things out, but I'd better not done that. Trying to get into NC2 is the hardest thing ever with computers. Installing windows XP on a 386 SX is easier...
Reacktor get soemoen else to do this billing its fuckign the game up your long term playing people who have spent lots of money with you over the years cant use the fucking game because THEY DONT SUPPORT SWITCH SOLO OR ANY OTHER DEBIT CARD IN UK. and the new players cant sign up for same reason you got to get this shit sorted or at least respond to us use soemoen else this click to pay sucks big time i have never thought of leaving before but i am serously thinking about it no way to pay no way to play GET IT SORTED
Reacktor get soemoen else to do this billing its fuckign the game up your long term playing people who have spent lots of money with you over the years cant use the fucking game because THEY DONT SUPPORT SWITCH SOLO OR ANY OTHER DEBIT CARD IN UK. and the new players cant sign up for same reason you got to get this shit sorted or at least respond to us use soemoen else this click to pay sucks big time i have never thought of leaving before but i am serously thinking about it no way to pay no way to play GET IT SORTEDRight! The good part is: we already cancelled our accounts to create an NC2-account, so when things don't get sorted out, our credit cards won't be charged either and we don't even have to cancel anymore.
didnt we have same problem with nc1 when it launched first worldpay didnt support switch lol would of thought they would of learned
darknessfairy
30-09-04, 12:15
Right! The good part is: we already cancelled our accounts to create an NC2-account, so when things don't get sorted out, our credit cards won't be charged either and we don't even have to cancel anymore.
yes but when we need to post here to ask questions, we won't be able to cos our forum accounts have no active account to be tied to... They have 7 days to get this sorted before most of the UK population cannot post anymore, therefore wont bother any more
Are you creating the C2P account through the neocron registration or setting up a C2P account first?
If you are trying to set up a C2P account first then its a lot more strict.
They have 3 days to sort this or my 2 accounts arnt going no where near nc2 and i know a few more people too that feel the same. Gg well sorted out kk how long have you had to get this right with c2p. Go back to world pay at least it worked
darknessfairy
30-09-04, 12:34
I need feedback from KK and i fucking well need it in the next hour.
(i did just write a naughty word but i figured i'd get banned so im removed it :p)
yes but when we need to post here to ask questions, we won't be able to cos our forum accounts have no active account to be tied to... They have 7 days to get this sorted before most of the UK population cannot post anymore, therefore wont bother any more
Also easier for KK they won't have to ban us anymore...
welllllll im having a bit of a problem here i activated this morning before going to collage and now i just got home and i got no email with my password or nothing tried to recive email but it says username not found even tho i KNOW i have same username as before and on click2pay i try reciving pass and it says email not found O_o
all in all im kinda screwed
try the junkmail box like someoen said further up the post
Ozambabbaz
30-09-04, 12:51
welllllll im having a bit of a problem here i activated this morning before going to collage and now i just got home and i got no email with my password or nothing tried to recive email but it says username not found even tho i KNOW i have same username as before and on click2pay i try reciving pass and it says email not found O_o
all in all im kinda screwed
might i ask what bank u use? sofar c2p is saying they can't verify my payment, Nordea says it's all good but to no avail :(
i use nordea but i dident get anything saying that my creditcard wont go thro i got absolutely nothing :(
and i did check my junk nothing but no click2pay
worst thing is i cannot upgrade my account again since its alrdy upgraded so im kinda fucked
this si turning into a nightmare but kk wont even comment just let us know what your doing to try to solve it thats all we want to know is it that hard didnt you learn from the last time you held thigns from the community it just causes tension
welllllll im having a bit of a problem here i activated this morning before going to collage and now i just got home and i got no email with my password or nothing tried to recive email but it says username not found even tho i KNOW i have same username as before and on click2pay i try reciving pass and it says email not found O_o
all in all im kinda screwedClick2pay doesn't seem to respond: I posted an e-mail yesterday-evening, but I still haven't got an answer. :mad:
Ozambabbaz
30-09-04, 12:57
weird, i keep getting that
Unable to validate the Payment (Check HELP section for more information)
while theres no help section and its after step 4.
i was thinking maybe it's because CCs will run out in Nov, but every danish persons is due to the new chipcards
In this current situation I will be unable to continue to play Neocron. I talked to people from c2p very nice and helpful but uable to do payment, for some reason they do not recognize my Mastercard. I do not have a Visa,(and that is not an option) I would perfer to pay by debit but c2p does not have that option for Canada. :( They subject calling Mastercard and maybe they will send a new card to me. I believe that is not the right option and besides that will take a few weeks to do and I don't think their going to send a card just to play a game. :confused:
In this current situation I will be unable to continue to play Neocron. I talked to people from c2p very nice and helpful but uable to do payment, for some reason they do not recognize my Mastercard. I do not have a Visa,(and that is not an option) I would perfer to pay by debit but c2p does not have that option for Canada. :( They subject calling Mastercard and maybe they will send a new card to me. I believe that is not the right option and besides that will take a few weeks to do and I don't think their going to send a card just to play a game. :confused:Did you also get the message: Invalid Credit Card Number? I had this on my valid Mastercard.
Just to add my pennies worth.......
I too took hours to get through the traffic to the c2p website only to fing debit cards only availbale to US and Germany. GREAT.
I also got a response e-mail from c2p "Dear Mr Dransfield,
Thank you for contacting the CLICK2PAy Service Team.
We are sorry for the inconvenience caused by this, but you can only register with a VISA or MasterCard.
Kind regards
Astrid Steffen
CLICK2PAY Service Team " GREAT.
when is the expiry for char transfer? what am i to do with the days NeoCorn used to fill? Is debit coming for other nations? Your messing with my life = you should go to jail.
LOL at superbron for location at c2p website.
I managed to get all my accounts through yesterday with a Master Card, but given the sheer number of people having problems... it's appaling.
I actually feel sorry for KK here. I mean as far as I can see, all things went great there side. Cancellation of old account, upgrade of account (their side), character transfer etc.
For once, all things worked, but now C2P screwed up :(
Both the people having problems and KK have my sympathies. I hope it will be solved soon.
while theres no help section and its after step 4
well i activated it when they removed the 4 step thing so only had to write on one page then credit card on other and it went thro and my account got activated apparenlty i just have no clue what it is and why they cant find my adress on click to pay or cant find my username in the -NC2 launcher
something i TERRIBLEY wrong :confused:
Ozambabbaz
30-09-04, 13:17
well i activated it when they removed the 4 step thing so only had to write on one page then credit card on other and it went thro and my account got activated apparenlty i just have no clue what it is and why they cant find my adress on click to pay or cant find my username in the -NC2 launcher
something i TERRIBLEY wrong :confused:
no that does not bode well :(
switchback
30-09-04, 13:25
I too am a user in the uk who does not have a CC and would like to pay by switch or direct debit but i would like to know is there any real reason why KK can just use both C2P and worldpay/paypal. i know it wouldnt be difficult to use another company, but i am just wondering what reason they have for only using C2P. Because if it because they will make more money, something tells me they are currently losing a lot more than if the just had worldpay.
pissed off
switchy
Looking at what you guys write here, I guess I should consider myself lucky...
Before my account got suspended, I managed to transfer characters :)
I used a visa electron card to register, but now they are saying that theyre unable to debit my card for the amount stated... :confused:
I really think KK should give us another option to make payments. PayPal, or I can even transfer cash manually to account indicated by them.
I too am a user in the uk who does not have a CC and would like to pay by switch or direct debit but i would like to know is there any real reason why KK can just use both C2P and worldpay/paypal. i know it wouldnt be difficult to use another company, but i am just wondering what reason they have for only using C2P. Because if it because they will make more money, something tells me they are currently losing a lot more than if the just had worldpay.True, I am very close to not trying again, since C2P won't answer my e-mails and my accounts have already been cancelled it's just a matter of time... Tick tock tick tock...
I signed up on c2p last night, the registration went ok apart from the credit card being rejected (UK Bank of Scotland Visa), but everything after that worked and i got my activation code.
But because i missed the call they locked my account, i e-mailed them last night and got no reply, seems they had e-mail server problems as i got a mail this morning asking if my problem had been sorted
just about to e-mail them back.
I would really like to know IF there is going to be a payment option like Pay by Cash. I can't pay shit atm coz I do not have nothing exept my visa electron (and it won't work if there is no Verified by Visa verification system available)
I doubt they will ever manage to get VE working so I'm waiting for the Pay by Cash thingy.
Even if they got Pay by Cash (or something similar) up right now it would take 1/2 - 1 1/2 week to get my payment through and activate/upgrade my accounts.
This far I have read only one post from KK saying,
"Everything is running a bit beyond the schedule, but rest assured, we can get you all to the other side."
Thas post doesn't say how or when.
And that is not going to happen if there is no other payment options. :mad:
OK I've cancelled NC1, created NC2 but I cant sign up for click2pay cause I only have a debit card.
Its up to KK now, if they want my business they get it sorted.
Also my NC1 acoount shows as cancelled but I cant log into my NC2 account information I get...
Please login with your Neocron2 account
Login failed. You have used 2 out of 5 login attempts. After all 5 have been used, you will be unable to login for 15 minutes.
I understand for business reasons that you must source who you work with, like changing your bank for us sometimes your better off.
Under the circumstances, worldpay offered all the options that were required - could a new agreement be made with them? If that relationship has ended fair enough, i heard they had similar troubles when nc1 went retail - could that not have led you to believe it may happen again, maybe learnt from it ??
Many of us are lost here due to the lack of debit card agreements, how long must we wait? will our accounts be ok? there wont be any char transfer issues? the lost playing time? the ruining of our pityful lives? (too far?)
You have posted that your looking in to it - good some correspondance other than that soon would be nice as c2p have openly said a big fat NO to debit cards for evryone else through e-mails.(those of us LUCKY? enough to get a reply)
Not to make a hatefull message..the few people that have made it in have said thats its all pretty sexy. So we just want to give you money to join them.
i have 3 days till i cant post anymore, so if it aint done in the 3 days im sayin bye bye :(
Well, its quite a normal behaviour from KK... They dont care, they dont think, they dont predict anything bad as in their opinion every thing is tip top...
I'm sure of one thing - if you wont get c2p to work on a normal behaviour (no one and nothing will force me to give them my personal information, they get my money and that's more than enough) or if you wont care about any alternate payment service people will quit (me, for example) because c2p is definitely the worst payment service i've ever saw.
well im still waiting on my phone call i was told im near the top of the list but i havent heard diddly squat maybe i should phone those sexy ass chicks again that might help lol
Wish KK would say something this is taking the piss the whole morning with out one word from anybody no wander people are getting pissed off
We understand that there seem to be some problems with "Click-2-Pay". If YOU have any problems with C2P, then please post them in this thread. We will forward your issues to C2P and get them fixed.
Thanks.
Hokay here WE are ... some european mates got the info from kk at the planfiles, that they can pay without creditcard when nc goes retail.
Now click2pay support answered via mail , that they dont plan to realize that and they say "sorry for your wrong informations" ... here a paste from the german forum :
vielen Dank, dass Sie sich mit dem CLICK2PAY Service Team in Verbindung
gesetzt haben.
Leider koennen Sie sich im Moment bei CLICK2PAY nur mit einer VISA oder
MasterCard registriern.
Wir entschuldigen uns für die fehlerhaften Infornmationen.
Es ist leider auch nicht geplant den Service der Kontonutzung für
CLICK2PAY in naechster Zeit einzurichten.
Vielen Dank für Ihr Verständnis.
Mit freundlichen Grüssen
Astrid Steffen
CLICK2PAY Service Team
Any statement from KK ?
"Leider koennen Sie sich im Moment bei CLICK2PAY nur mit einer VISA oder
MasterCard registriern." O_o
If only this was true: even this isn't correct! :mad:
i dont speak german so cant understand a word lol
lol actually make that 2 days :D
He said, Unfortunetly only VISA and Mastercard can be used at current.
i dont speak german so cant understand a word lol
A European mate asked why he only can choose Creditcard to pay, cause kk sayed that they whant to change that before the retail starts.
But c2p answered that he can only pay with this 2 creditcards and that they dont plan to change anything at this ..
Sorry , my english isnt good enough to translaite it compleate/correct.
Matthew.v.smith
30-09-04, 14:33
Tbh what exactly was wrong with the other Payment option "WorldPay" ????
When I decided to re new my Nc1 account a while ago it all went thru perfectly and without problems but with this new C2P thing come's more pointless problems.
I use a Debit Card so that's me unable to pay.
having to give out all those Details just to play a game is asking too much.
Pay by Cash or WorldPay are my only 2 options because untill then i'm out of the game :(
Matty. :angel:
It says:
"Thank you very much for contacting the CLICK2PAY Service Team.
Unfortunately you can only register at this moment at Click2pay with VISA or a MasterCard.
We apologize for the wrong information. Unfortunately we haven't planned a possibility to pay with a debit card in the near future.
Thank you very much for your understanding
With kindest regards,
Astrid Steffen
CLICK2PAY Service Team"
I have a simple answer for all this. let's just quit. I don't need anymore of this hassle, and since i have played some other MMOs, i have ever seen this kind of problems. Do I really have to have a headache about everything, NO. I myself don't like complaining all the time. It usually tells me that there's something seriously wrong if I have to complain. Of course some minor issues I can handle, but lately there has been just too much something that comes out from horses rear.(to be polite)
I got screwed first with the saturn and now second time, cuz I have always paid with paybycash, and I REALLY don't want to use credit cards. I don't even own one. there's already an example what could happen.(referring to Sandviper earlier).
this has gone too far.
I can seriously say tho, that they have probably worked hard since this has been promised to us long ago. but....I'm not sure....what if the retail version of this game is still so buggy than the Beta? i'm gonna feel screwed for the third time. Do I want that? NO!
There has been nothing to ease my pain.
It says:
"Thank you very much for contacting the CLICK2PAY Service Team.
Unfortunately you can only register at this moment at Click2pay with VISA or a MasterCard.
We apologize for the wrong information. Unfortunately we haven't planned a possibility to pay with a debit card in the near future.
Thank you very much for your understanding
With kindest regards,
Astrid Steffen
CLICK2PAY Service Team"
right.
But dont forget, was an answer to a european mate, it can be that theay planned it for usa/england as wel... nobody knows
:(
Thanks for the translation Rieke.
Here is what REALLY happened:
*Several months back, at KK general meeting*
employee #1: "Ok, so the game is all done... The new textures and Doy..."
employee #2: "Yeah, dude, that is going to be a kickass game!!"
employee #3: "Hold up, hold up... This is a kickass game... But we can't let just ANYONE play it, right?"
employee #1: "DAMN STRAIGHT!! So who should be able to play?"
employee #2: "Well, I definitely don't want those morons from Saturn... Those assholes gank everyone!"
employee #1: "You're right. Don't worry, I have something up my sleeve that will make them quit at the end of NC1" *evil laughter*
employee #3: "Hey, what about losers who don't have credit card from Visa or MasterCard?"
Employee #1: "What? Someone like that still exists? We just don't let em in"
*they all laugh long and hard*
THE END
We understand that there seem to be some problems with "Click-2-Pay". If YOU have any problems with C2P, then please post them in this thread. We will forward your issues to C2P and get them fixed.
Thanks.
I received this mail from Click2Pay today :
And i have just 1 minute ago replied to them to fix whatever error they made, cuz all my information is correct, and there is money on the card...
And I told them that it really wasn´t my problem if they were unable to do as simple a task as a payment transaction..
Hello XXXXX
Unfortunately, your subscription Neocron2 Subscription - Neocron1 Upgrade has been suspended due to a failed payment transaction.
Please contact our Call Center +49 (0)30 300 110 100.
We will automatically debit your CLICK2PAY account with the amount outstanding after 14 days. If this payment should fail again, we will close your subscription immediately.
All your transactions with CLICK2PAY can be viewed and managed at http://www.click2pay.com
Regards,
Your CLICK2PAY service team
right.
But dont forget, was an answer to a european mate, it can be that theay planned it for usa/england as wel... nobody knows
:(
I know.
I am from the UK and I phoned them up last night.
They have no future plans to allow us to use debit cards... :(
Thanks for the translation Rieke.
Here is what REALLY happened:
*Several months back, at KK general meeting*
employee #1: "Ok, so the game is all done... The new textures and Doy..."
employee #2: "Yeah, dude, that is going to be a kickass game!!"
employee #3: "Hold up, hold up... This is a kickass game... But we can't let just ANYONE play it, right?"
employee #1: "DAMN STRAIGHT!! So who should be able to play?"
employee #2: "Well, I definitely don't want those morons from Saturn... Those assholes gank everyone!"
employee #1: "You're right. Don't worry, I have something up my sleeve that will make them quit at the end of NC1" *evil laughter*
employee #3: "Hey, what about losers who don't have credit card from Visa or MasterCard?"
Employee #1: "What? Someone like that still exists? We just don't let em in"
*they all laugh long and hard*
THE END :lol: :lol: :lol: :lol:
so whats kk upto atm? we need to know whats goin on your end comeonnnn!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :mad:
I received this mail from Click2Pay today :
And i have just 1 minute ago replied to them to fix whatever error they made, cuz all my information is correct, and there is money on the card...
And I told them that it really wasn´t my problem if they were unable to do as simple a task as a payment transaction..OMG! Did anyone check if this is a real company? 8|
It's KK loss anyway, though they are probably too dumb and blind to be able to see this... Or maybe they gave up international community and plan on marketing the game only in germany? Seems suicidal as well to me.
I really dont get it. KK you dont see that c2p limits your potential playerbase in half? Isnt that any problem to you that you will loose old and new players? Isnt that a problem that your income will inevitably drops down due to your moronic choice of payment service?
You know, every other company would now be running like hell and contacting every existing payment service available on the internet in order to let people play this game by any means possible. Any other company would now spamming the forum with posts like: dont worry, we're just negotiating with worldpay and a switch/solo payment will be available in next few hours!
Yet you just yawn at your computer screen and says: oh, they cannot pay for our game... oh well, i guess some of them will manage to go through, shit happens...
Few years ago i've been working in a similiar mmorpg company, they had a great team, awesome people, yet the head of the company was a brainless idiot. Due to this, all their decisions were terribly wrong, all their expectations were flawed, all their plans were uncomplete in the end. This company does not exist anymore. Yet i can see a similiar behaviour and a complete lack of knowledge and experience from your side - maybe i'm wrong, but from my side, you're just making a terribly wrong decisions, one after another, and choosing a company which will simply block people from paying for your game is, well, name it yourself...
tomparadox
30-09-04, 14:51
KK, it seems almost the entire community whants world pay... so why dont we ditch these morons, and go back to the company that wernt giveing us a bunch of problems?
Matthew.v.smith
30-09-04, 15:13
Open your eye's KK see the light and drop this C2P bs
go back to Worldpay (you know the place where no one had a problem)
and just forget C2P ever exhisted.
This will ensure people stay happy and allow us to play the freaking game!
Tbh if C2P are gonna be so unhelpful or well maybe "Unhelpful" isnt the word more like "incapable" of dealing with the simplest of problems like erm making a payment!
then why have them??
if it aint broke then dont fix it!
Matty. :angel:
ok for all you people who have vise/electron cards, i have managed to pay by visa/electron, as you will know if ur in UK like myself its not a credit card or classed as a visa as such, its a debit card. it took a phone call from C2P to get it sorted but it HAS beed accepted.
Took a good few hours tho, from 9pm last night till 1pm today! :( and a few harsh emails! (every 1/2 an hour!) but i got there in the end!
ok for all you people who have vise/electron cards, i have managed to pay by visa/electron, as you will know if ur in UK like myself its not a credit card or classed as a visa as such, its a debit card. it took a phone call from C2P to get it sorted but it HAS beed accepted.
Took a good few hours tho, from 9pm last night till 1pm today! :( and a few harsh emails! (every 1/2 an hour!) but i got there in the end!
Wow ima try this!
*calling to Germany*
Ahhh, im on HOLD!
ROFL, noo0o0o0o0
Mums gunna freak when she gets the damn bill.
ok for all you people who have vise/electron cards, i have managed to pay by visa/electron, as you will know if ur in UK like myself its not a credit card or classed as a visa as such, its a debit card. it took a phone call from C2P to get it sorted but it HAS beed accepted.
Took a good few hours tho, from 9pm last night till 1pm today! :( and a few harsh emails! (every 1/2 an hour!) but i got there in the end!
That's good news! I'll get on it once i get home... :D
nononono i didnt phone them! lol i got them to phone me! i mean they couldnt resist after the few *cough* (ok lots) nice *cough* ( ok not so nice) emails i sent them!
Vampire222
30-09-04, 15:29
I have no idea why they don't use worldpay instead, but i'm one of that lucky few it worked for
tomparadox
30-09-04, 15:29
Ok, i decided to go back and read some of the other pages in this thread. KK WTF, you haven't given one repawns to any of this, if you arnt even going to fucking reply why the hell did you make this thread then blow it off?
from what i hear im scared to sign up with them because im scared all my info will get out, i meen hell one dude got his info e-mailed to someone else- i dont give a shit what the reason is thats inexcusable, and unacceptable...
KK cut the shit and get rid of these losers before most of the entire NC community leaves, don't fuck up your game using these morons, go back to worldpay or something. these people just down right suck.
Seriosly KK, don't let it end this close...
LOOOL @ Vampire222 (member.php?u=4020) sig lol
nononono i didnt phone them! lol i got them to phone me! i mean they couldnt resist after the few *cough* (ok lots) nice *cough* ( ok not so nice) emails i sent them!
Well i just phoned them, and they said Visa Electron should work ont he form as it will appear as Visa.
Not good for my SOLO :(
I tried to persuade him to let me use Direct Debit but they say only Germany and USA can do this... bleh, racism!
my visa/electron is an update of a solo card! i was told they are both the same deal!
tomparadox
30-09-04, 15:33
lets just get someone to fucking sue them then shut down there busness so KK has to chose someone else...
Vampire222
30-09-04, 15:34
They also now know more about me than my government does.... Fuckin ace idea Tom!
my visa/electron is an update of a solo card! i was told they are both the same deal!
Nah, didn't work :(
yes i also get "invalid credit card "
i have tried 2 valid cards
this is so annoyying why did we switch from world pay,they were so easy to use??
[TgR]KILLER
30-09-04, 15:43
my problem.. i cant fucking pay.. you can't pay with direct debit from holland and i don't have a cc and loads of other dutch guys with me.. bloody ditch c2p and get back with paybycash damnit :/
I didn't have any probs making account, and i got it in 20secs :)
Finland > all ur countries :)
[QUOTE=notneo]yes i also get "invalid credit card "
i have tried 2 valid cards
QUOTE]Damn, I already thought there ought to be more with the same problem as me. Feel sorry for you m8. I surely hope KK comes with an announcement soon!
Ozambabbaz
30-09-04, 15:48
I didn't have any probs making account, and i got it in 20secs :)
Finland > all ur countries :)
damn drunken finns
may ur summer be colder than ur winter! again! :D
damn drunken finns
may ur summer be colder than ur winter! again! :D
lol :) today was actually pretty nice weather, cold, but nice. perhaps it was an omen for my nc2 account :)
well...im not signing up till this is all sorted out...not giving my ssn to a company that has so many problems atm either.and the fact that people are posting saying their account was closed then get an email saying its fixed cause they called them and they didnt...that scares the piss outta me. Especially since it also seems people are being charged for things when they shouldnt have yet... :(
Shadowbreed
30-09-04, 15:56
We have just spoken to you at the phone number you have provided. This is a standard security procedure used by Click2Pay to assure that no one else is using your information on the Internet
This is the mail i got from them, well ehm LOL who the fuck did they talk to then? the hacknet npc's in my phone? noone called.
anyways not rly a problem, since my accounts do work but i didn't want to start a new thread for it
Some (atleast Nordea) banks needs to validate Visa electron payment using "Verified by visa" procedure.
The other thing with Electron is that,
By default my card didn't have Internet payments enabled.
I enabled it when I tried to use it to pay with worldpay, but they had not
the "verified by visa" thing. So it didn't work then and I think it will not work now.
I want pay by cash back (plz)
-Not working Visa electron from Nordea, Finland-
i have a problem with click2 play its shit gg!
Yes KK please go back to WorldPay, i have lost count of the number of e-mails i have sent to C2P today and nothing has been sorted out, no phone call or anything.
tomparadox
30-09-04, 16:13
just read this in the new plan file...
Click2Pay has agreed to offer "Neocron2" users a special status. This means e.g. that "Neocron2" customers do not need to provide their ID number or social security number (USA and Canada).
Clive tombstone
30-09-04, 16:14
I just woke up, but did anyone find how to get the american numbers to work? Maybe should I try looking up my State code? (209) insted?
Nope didnt work, anyone got anything?
quoted from above:"Click2Pay has agreed to offer "Neocron2" users a special status. This means e.g. that "Neocron2" customers do not need to provide their ID number or social security number (USA and Canada)."
well, aparently C2P wasnt ready for NC2 when it came out and never setup our special status....i mean they only had like 6 or 7 people working in the whole company lastnight when everyone started registering lol.
Clive tombstone
30-09-04, 16:21
Woo I got it, the phone for USA dudes like me is simply +1
Thats it.
WOooO :D
well, aparently C2P wasnt ready for NC2 when it came out and never setup our special status....i mean they only had like 6 or 7 people working in the whole company lastnight when everyone started registering lol.
Lol, I can imagine the faces of the sods sitting there playing minesweeper when suddenly 1000 applications drop in within a second.
Why change a working method of payment??? I dont have a credit card, only switch.
Is there going to be any new methods of payment put into place ie, paypal etc??
Clive the same exact thing happened to me and I dunno wtf is wrong....personally its pissin me off veryy much! if you find a way to get around that damn no identity shit plz pm me or im me on my im sn.....and btw...instead of emailin them about it I called th3em about it and the only yhting they said was to try again later and maybe it will work then...absolutely no damn solution what so ever...so i dunno wtf is the problem but im pissed the fuck off
clive were you able to get the invalid identity to work??? if so plz tell me how!
HoneyMonster
30-09-04, 16:59
Tbh i think i had to work harder/and longer to spend my cash than i actually did to earn it in the first place :wtf:.
Dribble Joy
30-09-04, 17:05
Why change a working method of payment??? I dont have a credit card, only switch.
Is there going to be any new methods of payment put into place ie, paypal etc??
Worldpay are actually a bit shit, KK had a LOT of problems with them.
tomparadox
30-09-04, 17:17
Ok, this is bullshit. i used the english signup page, called them and said that the deel was that we wernt suposed to half to give our SSN, and the dude said "The game company cant say what and what we dont ask for, they do not deside what information we ask for. There is no way to get around entering the SSN."
KK WHAT THE FUCK IS UP WITH THAT? then the next time i called because there stupid fucking site whont load when i hit the "continue" button on the first page of the english site, i get some halfass ppl that almost blamed it on my connection till i told them im on a T1 wich i am. So then there telling me to send an e-mail, wispering into the phone and i could barly understart or hear them.
KK THIS COMPANY IS BULLSHIT, DITCH THEM NOW!
We have just spoken to you at the phone number you have provided. This is a standard security procedure used by Click2Pay to assure that no one else is using your information on the Internet.
Well I'm glad they're so thorough. They managed to speak to me even though I was at work and they don't have my work number! C2P are great!
Actually besides this, and yesterdays crazy page load problems (which in the cool head of hindsight were to be expected), I've had no real problems with C2P. My accounts seem to be working fine.
Not sure why they have such rigorous security if they can't even follow their own procedures though.
Redd Harvest
30-09-04, 17:41
[ edited ]
Information about any of the problems would be nice.
Matthew.v.smith
30-09-04, 17:49
There's no way i'm going to use Click2Pay full stop.
Me and other's i'm sure.
There's just to many problems with this new service (Cant really be called a service) bring back Worldpay or allow us to pay by PayPal or something!.
I'll say it again.
If it aint broke dont fix it.
Simple as that.
If you are canadain or amarican and this bullshit site aint excepting your CC it maybe because when your CC tries to go through it see's it as an online gambling purchas. This is what happen to me in canada. Many credit card companys dont allow online gambling with there card which was what happen to me in case with 2 sepertate CC. I called the CC company and they said " im sorry sir click2pay also deals with online gambling and our company policy is not to deal with that stuff so there is nothing we can do about it. KK do you do any reasearch at all before you pick these types of companys to do buiseness with?
tomparadox
30-09-04, 17:56
If you are canadain or amarican and this bullshit site aint excepting your CC it maybe because when your CC tries to go through it see's it as an online gambling purchas. This is what happen to me in canada. Many credit card companys dont allow online gambling with there card which was what happen to me in case with 2 sepertate CC. I called the CC company and they said " im sorry sir click2pay also deals with online gambling and our company policy is not to deal with that stuff so there is nothing we can do about it. KK do you do any reasearch at all before you pick these types of companys to do buiseness with?
probly not, cus there all fuck twats.
There's no way i'm going to use Click2Pay full stop.
Me and other's i'm sure.
There's just to many problems with this new service (Cant really be called a service) bring back Worldpay or allow us to pay by PayPal or something!.
I'll say it again.
If it aint broke dont fix it.
Simple as that.
Im with you. KK give us another fucking option or im fucking gone, these people suck, plan and simple.
Redd Harvest
30-09-04, 18:03
unfortunately the Click2Pay Service Team could not contact you at the phone number +xx xxxxx xxxxxx you provided
:thereisnoemoticontoaccuratelydepictmyFUCKINGBILIOUSRAGE:
If you are canadain or amarican and this bullshit site aint excepting your CC it maybe because when your CC tries to go through it see's it as an online gambling purchas. This is what happen to me in canada. Many credit card companys dont allow online gambling with there card which was what happen to me in case with 2 sepertate CC. I called the CC company and they said " im sorry sir click2pay also deals with online gambling and our company policy is not to deal with that stuff so there is nothing we can do about it. KK do you do any reasearch at all before you pick these types of companys to do buiseness with?
Well, if thats the case then KK had better find another payment method pronto.
Im going to have to contact my bank to see if thats why they rejected my card.
safetycopy
30-09-04, 18:27
We understand that there seem to be some problems with "Click-2-Pay". If YOU have any problems with C2P, then please post them in this thread. We will forward your issues to C2P and get them fixed.
Thanks.
@MJS
OK - so you started this thread At LEAST 12 hours ago, and haven't had the decency to reply even once!
I restarted my NC1 subscription mid-september in order to prepare my characters for the transfer. I worked my nuts off leveling up and getting the stuff I wanted. Then I lost everything in the rollback to September 5th. That's one whole month's-worth of subscription that you took from me for nothing. Do I get a refund or some extra play-time? No, of course not.
Still, I tried to be patient and laid-back. What's my reward? This bulls**t!
If I was you, I'd be on my hands and knees BEGGING people to stay, dishing out some sort of compensation or AT THE VERY LEAST keeping people in the picture and offering some apologies.
I've got news for you. I pay you to entertain me. You are not entertaining me - I could get more entertainment at the Proctologist than putting up with this BS. If you can't entertain me, there are plenty of other people/companies out there that can.
Seriously - you're running out of time here. Do you even care?
After all the BS Finally Ive got through and im in the US. They said they'd call me back but hell no, I called them back.
When is anyone from KK going to address this issue instead of having 12 -13 pages of problems with no resolve. I mean hell, tell us something.
Maester Seymour
30-09-04, 18:42
The direct debiting payment possibility in Austria will be activated today. Click2Pay is working on the direct debiting payment possibility (e.g. Switch/solo) in the UK. Apparently some formalities need to be cleared before Click2Pay can activate it.
@ KK - Do u know if us peeps with switch/solo cards can expect to be able to play sometime today? Or is it gonna take days? :(
What he said....are we talking about hours, days or weeks? Please an indication of timescale rather than "soon" would be appreciated.
We have just spoken to you at the phone number you have provided. This is a standard security procedure used by Click2Pay to assure that no one else is using your information on the Internet.
Well I'm glad they're so thorough. They managed to speak to me even though I was at work and they don't have my work number! C2P are great!
Actually besides this, and yesterdays crazy page load problems (which in the cool head of hindsight were to be expected), I've had no real problems with C2P. My accounts seem to be working fine.
Not sure why they have such rigorous security if they can't even follow their own procedures though.
Maybe they spoke to your answering machine. :rolleyes:
You may want to call and check with them though because that does sound a bit strange that they said they spoke to "someone".
WTF!!!!!!!!!!!! i go on to try and sign up again today and now C2P has an internal fuckin error in their javascript or some shit....HTTP 505 Internal error or sumthin like that......wtf is this????? am i ever goin to be able to play???????
Looks like c2p added Switch/Solo now. just check to what i can change my payment methods and there it said i can change to it.
happy creation.
darkservent
30-09-04, 19:52
Please let us now wot happens with the switch options you test bunnehs.
yeah, are we looking at getting Switch/Solo before the canceled accounts get deleted, coz i cancelled my account b4 i knew i couldnt use my only way of paying...
Ozambabbaz
30-09-04, 19:58
Still no support from C2P or KK, other than the announcement by Holger Nathrath (http://forum.neocron.com/announcement.php?f=2&announcementid=215) which basicly tells me "no dice" if the person doesn't have a CC and lives outside of UK/US/Austria.
The email i sent to C2P for support is now 9 hours old.
Mr Nathrath says via the statement that if i want to pay KK for NC2, seeing as C2P cannot obtain validation for my Visa card, i have to perform foreign country telephone calls. My bank is Nordea, a scandinavian enterprise which covers Denmark, Norway, Finland and Sweden. My account has ample finances to cover the expenditures for the NC2 transaction.
C2Ps website (http://www.click2pay.com/neocron/) tells me i can call them tollfree. My phonecompany, Denmarks largest, does not offer tollfree calls abroad.
So what am i now supposed to do? :confused:
Maester Seymour
30-09-04, 19:59
c2p has switch/solo on the list now. But its telling me issue number is wrong when it isn't.. gah!
To say I'm disappointed with this entire situation would be an understatement.
Here is what's going on for me today (U.S. Customer);
Go back to Click2Pay's NC2 Upgrade page
Get to the information screen
Fill out information screen with my credit card number, address, phone number, D.O.B., etc...
Click on "NEXT" button
wait
wait
wait
wait
Click on "NEXT" button
wait
wait
wait
wait
Click on "NEXT" button and NOTHING happens except a "Error on page." message in the IE status bar.
I've never in my life seen one company, much less TWO companies make it SO hard for me to give them money!
This is F'N ridiculous now.
GRRRRRRRRRRRRRRRRRRRRRRRRR! <===that's me at a loss for words.
your issue number has to be say 01 or 02 or 03 insted of 1 or 2 or 3
also i just geta 501 error after i put in my card details and press ok :(
yea revs i got a 500 error after tryin to put in my name social and all that other bullshit
Maester Seymour
30-09-04, 20:15
your issue number has to be say 01 or 02 or 03 insted of 1 or 2 or 3
also i just geta 501 error after i put in my card details and press ok :(
Ah yea, the 0 worked :).... But i get an error straight after too. "HTTP Status 500" damnit
I'm 17. I want to play Neocron2 badly. I dont trust C2P at all and I keep hearing horrible stories about having to do multiple phone calls and giving my SSN. I'm NOT GIVING THEM MY SSN. I have several friends who have the same problem as me. (I'm going to be 18 in two months) There is no way I can get my parents SSN and my friends are in the same boat. That is just my honest situation... It's bullshit, I want to play Neocron2 now :mad:
lordofkhaoz
30-09-04, 20:18
ffs can i just mail u a check martin ? im NOT givin some wack european lil company ive just heard of for the first time my SSN... FUCK THAT! im gona have to just say the hell with NC if there is not other payment option .. thats just to shady. my identity is more important then a farking online expericence
now it just tells me unable to validate my payment :\ it gets worse :mad:
i'm getting this when trying to use my solo card -
Unable to validate the Payment (Check HELP section for more information)
Im getting the same on my switch card :mad:
Maester Seymour
30-09-04, 20:27
Unable to validate the Payment (Check HELP section for more information)I've filled everything in, all the details are correct and there is no fucking help section on that page :mad:
how can you launch a new game and actually MAKE it so fucking difficult for people to GIVE YOU MONEY???
have tried click2pay and the page is just throwing up script errors when i submit (the correct) info
you've really really outdone your fucking selves on this one
attract new players? you'll be lucky to get 1 with all this shit.
Ozambabbaz
30-09-04, 20:29
I've filled everything in, all the details are correct and there is no fucking help section on that page :mad:
i've had that message comming everytime since last night, and no support on it AT ALL!
But somehow i got thru it... now i get "an internal error, line xxx yadda yadda do you want to continue running scripts on this page?"
darkservent
30-09-04, 20:31
Personally i wouldnt mess around with it tell they say its all clear.
ok i enter all my solo info and all i get is unable to validate payment, cant they atleast give me a frickin clue as to why? and its askes for a Issue number, but the new Solo's ondt have them...ffs
Heres the message I get after filling out all the info for C2P
If I read this right the next button has no html to go to. :confused:
Ozambabbaz
30-09-04, 20:46
Aye Cap'n, i seen that thar scum land lubba as well, yarrr, betta squash dem scurvy dogs
Heres the message I get after filling out all the info for C2P
If I read this right the next button has no html to go to. :confused:
I get that too......
Doesn't look like NC2 is gonna last long
anyone with switch/solo got through yet? :rolleyes:
Matthew.v.smith
30-09-04, 20:57
KK have to act Now! if not sooner this cant go on for much longer!
"sigh" why waste my energy this is just too much.
rubaduckythug
30-09-04, 20:58
Yea my dad just tryed to sign up for a trial account and he got a damn script error at the end. IT almost seems that Neocron members are not really excluded from the whole ssn and id thing, becuase in fact the only possable way to sign up atm is by using there website which ask for a ssn. And the fact that kk has not had the launcher problems resolved along with the fact that they havent even stated a single post to wuts being done on there part to resolve these issues with c2p.
And further more for the ppl who are still asking about the phone number thing (mainly US and CND) the format is like this
[+1] [then 3 letter area code] [and last your phone number]
This has proven to work for me last night. although there is now a script error thing comming up now.
Maester Seymour
30-09-04, 20:59
Still getting the feckin "Unable to validate the Payment" with my switch :rolleyes:
KK have to act Now! if not sooner this cant go on for much longer!
"sigh" why waste my energy this is just too much.
Agrees.
Why should I trust C2P with my money when they don't seem to know what the hell they are doing?
I prefered Worldpay, I'm their landlord :p
Your Solo and switch won't work because your in the UK.
It hasn't been organised for us yet........(yet he hopes.)
yes it was a major F**K up, or oversight, but it's getting done.
Holger said so.................it must be true.
And nice one MJS for the ridiculous time in the morning you were still here *claps*
If KK feels the need to kick c2p in the arse to get debit cards for the uk accepted i'm sure they will have our full support.;)
Heres the message I get after filling out all the info for C2P
If I read this right the next button has no html to go to. :confused:
I got the SAME error. I called the 1-888 number
C2P Guy: "What is your IE Browser version 5 or 6?"
Me: "Internet Explorer version 6"
C2P Guy: "It sounds like your Java needs to be enabled"
Me: "My Java is enabled completely"
C2P Guy: "Then go to download.com and get a Java upgrade then try it again and that should work."
Me: "OK, thanks."
After following his instructions and upgrading my Java, I got the same problem.
I call the 1-888 number again
C2P Sexy English Chick: "Our tech people are working on that as we speak. It appears that the system is overloaded with Neocron2 people signing up and the system can't handle it. Our techs are still here and it's a quarter to 9pm and they will stay as long as it takes. We (C2P) have been informed that the Neocron2 people are also taking care of the problem on their end as well. Unfortunately I cannot help you any further, there is nothing that can be done at the moment, all I can say is keep trying. Sorry."
I'll give KK one more day without hearing official word regarding a resolution to this set of problems with Click2Pay then I'm saying feck it and moving on to WoW when it's released, even if it IS a stupid turn-based game.
This is bullshit that KK's customers like myself have to be Beta Testers for their payment company.
Not only are Americans paying $20/month to play "NC2" (the MOST EXPENSIVE online game in history) but we also have to endure an arduous process to give the payment!? Bloody bizarre business practices KK.
Please remedy this situation quickly as you should consider yourself very lucky to have stupid customers like me patiently waiting for you to take my money from me. I'm losing faith in you KK.
hmm... I seem to think every woman with an accent sounds sexy over the phone...
Reading and rereading these forums is all I can do now while I wait for C2P and KK to get their shit together.
some1 please help. i get this error when i try to register: from click2pay's own site. the nc interface doesn't work for beans. the page contains tons of script errors and the next button won't work.
HTTP Status 500 -
--------------------------------------------------------------------------------
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: Fail in UserExperianAction
at org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:545)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:486)
at de.neteye.actioncache.ActionCacheRequestProcessor.processActionPerform(ActionCacheRequestProcessor.j ava:163)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:432)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:356)
at de.neteye.actioncache.ActionCacheRequestProcessor.doForward(ActionCacheRequestProcessor.java:215)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:263)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:360)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:604)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:562)
at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:679)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Thread.java:534)
root cause
java.lang.Exception: Fail in UserExperianAction
at com.wirecard.click2pay.registration.action.UserExperianAction.display(UserExperianAction.java:268)
at sun.reflect.GeneratedMethodAccessor414.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:216)
at com.wirecard.click2pay.struts.action.BaseAction.executeDispatch(BaseAction.java:126)
at com.wirecard.click2pay.registration.action.UserExperianAction.execute(UserExperianAction.java:281)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at de.neteye.actioncache.ActionCacheRequestProcessor.processActionPerform(ActionCacheRequestProcessor.j ava:163)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:432)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:356)
at de.neteye.actioncache.ActionCacheRequestProcessor.doForward(ActionCacheRequestProcessor.java:215)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:263)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:360)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:604)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:562)
at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:679)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Thread.java:534)
--------------------------------------------------------------------------------
Apache Tomcat/4.1.27
I was trying for the last hours and have talked live with customer service and they said that its due to Neocron... and that they cant do any thing to solve it, maybe they should buy the license of their SQL :D
This is like first time... slowly...
Went to the main C2P page in the end. Worked.
If you are from the UK go there. It asks for the same info. Nothing extra.
Just got to wait for the 10 minute freeze to end...
Bloodstorm
30-09-04, 21:35
This is really annoying, I just recieved an email from my friend with a link to this topic, which explains why the freaking hell I can't log in or even Register!! :mad:
FFS man, whats the freaking deal with this?! O_o
sorry Reakktor, this is some serious shit, you guys should have thought the possabillity, that there could be signing people up for Neocron 2 than the system can handle.
anyway I hope this C2P is up soon or at least let us register for those who already have a damn account for NC1 or however this works....
well.. what do you expect?, im no expert on this area :rolleyes: :p
Lol this is my first post?! i've been playing this for a year.. I most be sick, bed where are you? :lol:
Freaky Fryd
30-09-04, 21:38
I had to sign up through their website, and I only got one error that said failed when trying to submit. I clicked submit again and it worked fine.
Other than that, I had no problems signing up on the website, didn't get a phone call, and didn't have to enter a SIN/SSN.
Maybe they like Canadians?
O_o
anyone in the uk with solo/switch got through yet? :confused:
Vampire222
30-09-04, 21:48
http://www.google.com/search?q=click2pay&start=0&start=0&ie=utf-8&oe=utf-8&client=firefox-a&rls=org.mozilla:en-US:official
Ok thanks for getting the Switch option working...However it doesn't accept Issue Number 6 as the issue number.
Edit: Looked at the source - the issue number has to be 2 digits so put in 06
anyone in the uk with solo/switch got through yet? :confused:
No.... Get Unable to validate the Payment (Check HELP section for more information)
i get the same thing still :mad:
Maester Seymour
30-09-04, 21:57
Gawd, still getting the same error i was getting 2 hours ago (the Unable to validate the Payment shit).
How much longer do we have to wait? Surely over 24hrs has been long enough for them to sort it out when it should have been working from the start? !:mad:
darkservent
30-09-04, 21:58
hmm does it take issue number 1.
to put in issue number u have to put an 0 before your actual number so say if your issue number was 1 you would put 01
Maester Seymour
30-09-04, 21:59
hmm does it take issue number 1.
I get the "Unable to validate the Payment" with the Switch issue 01
yeah i cant get in with my solo....tho it aint got a issue number and you HAVE to put one in....tho most of the time its 00 then....ffs
darkservent
30-09-04, 22:06
Unable to validate the Payment (Check HELP section for more information)
Yep thats wot im getting. Crap so damn close too. And wheres the damn help
Crodus_Kanahn
30-09-04, 22:15
O_o ive figured out my phone number yay and even used the workaround where u go to clik to pay .com and make an account i recieved my email with my password and all and what started out as the light at the end of the tunnel suddenly got worse i mistook a 0 for a O in my pass word :lol: and proceeded to attempt to log into c2p , i failed the attempt 3 times and now my account is locked and unusable . :mad: i need another work around =P
Dribble Joy
30-09-04, 22:20
Ok, dunno if anyone else has had this.
UK phone numbers have a 5 digit area code and a 6 digit number following that.
For international phoning you remove the 0 at the start, this gives you a 4 digit area code.
The c2p want s 4 digit 'area' code and a furthur 5 digits.
Where am I going wrong?
yeah i couldnt figure it out either, so i used my mobile....it still wants an area code but thats just the 777 or whatever after the 0
http://www.google.com/search?q=click2pay&start=0&start=0&ie=utf-8&oe=utf-8&client=firefox-a&rls=org.mozilla:en-US:official
i dont think it would be going too far to say you are a genius and i love you
cant believe i didnt think of that one myself
/me slaps forehead
happily signed up now (well so far lol)
Dribble Joy
30-09-04, 22:23
But mobiles have the same number of digits as landlines?
well the only problem its throwing at me is it doesnt like my brand of plastic...so i think it got it...
gm's any newwsssss??? come on keep us updtaed plzzzzzzz :(
Dribble Joy
30-09-04, 22:34
I tried +44 - xxx - zzzzzzz (7 in the last box as in the example), no luck.
ok yeah its fucking me over on my number now...but it didnt throw anything about my card at me, so i think its working now...now all i gotta do is figure out how to write my fucking phone number into 3 boxes...sounds simple...but c2p seem to want to tell me my number has number missing or extra numbers...
hang on...some london area codes are 0207 and 0208...there 4, mine is 01708....thats 5...mebbe thats where its going wrong
mine is 01349 and it went through fine..
i get an error on
+44 1708 xxxxx
+44 170 8xxxxx
+44 01708 xxxxx
+044 01708 xxxxx
and on and on
Maester Seymour
30-09-04, 22:46
This is honestly getting really stupid now. Time ticking by and they still aint fixed it and i'm loosing patience fast. I ain't gonna wait days for them to fix something which should have been working at the start of the launch. My accounts are still payed for and still have gametime left on them, i expect to be able to play them.
Can we expect them to be able to fix it by the end of today? Or can we expect another few days of this waiting bs?
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