Account Problem

[Ark]

Im trying to turn my PE back on but since the card I used for it expired the account has still been "active" so I canclled it. But now when I try and turn it back on I dont get the payment choices.

[Ark]

(bump) help please :confused:

[Odin]

Cancel the account via Worldpay. They hold the account in payment suspension if you cancel while the account is in default. Cancel via https://support.worldpay.com/shopper/ and it will reopen the links.

[Ark]

will it charge me for those months I didnt play?

[SilentEye]

If the account was active at the time, but as far as I understand they turned it off.

[Danae]

Ark if you're still having problems please email account@neocron.com