One thing that bugged me all the time when playing Neocron is, that there are alot of different Hacktools around (just as any other tool, plus one special one), but they have no use.
I think either they should go away, or they should get a functionality, so that its worth something to use them.
For example the number of energy points (or whatever its called, the klicks you send for hacking) could depend on the tool, while the difficulty would still rely on the hackskill.
Just one thought how it could be, that the items are useless and around is what resomehow bugs me, might also confuse beginners (seems there are still some ;-))