Server downtime

[Mokoi]

Due to downtime of critical network infrastructure, some services are currently not available.

Most notably, this affects the login servers for Neocron and the IRC.
We do our best to keep the downtime to a minimum and are working with our datacenter to contain the issue.

Please note that while you can not currently log in to play,
the gameservers and characters are fine and not directly affected by this issue.

Sorry for the inconvenience and please stay tuned for updates.

Sincerely,

Neocron Support Team

[Dumdies]

Thanks for letting us know and i think everyone going to be keeping an eye out

[netster]

Its not the telco fire? good

[phunqe]

[Dumdies]

Hahaha so true!

[Brammers]

@Phunge - I so want to add that barchart to the Stats DB.

[nEo-1664]

@Phunge - I so want to add that barchart to the Stats DB.

Agreed! I second you on that Brammers!

[netster]

@Phunge - I so want to add that barchart to the Stats DB.

Oh yes, Phunge speaks just the truth!

[Dumdies]

Dont mean to be bitchin or anything but there has been no update on the fix, it has been several hours anyone tell us whats going on? There are alot of bored people who need there Neocrack fix Thanks

[Hammer]

around 5-10 minuts before there was a german twitter. Strato got a Twitter support, which now send a message to the technical support crew (strato) 5 minutes ago.

here the (german) quote:

STRATO hilft ‏@STRATO_hilft
@GM_Zoltan Email ist jetzt angekommen. Ich habe die Kollegen der Technik soeben informiert. Wir melden uns wenn die Rückmeldung vorliegt.^gr

[Ryan Steiner]

Dont mean to be bitchin or anything but there has been no update on the fix, it has been several hours anyone tell us whats going on? There are alot of bored people who need there Neocrack fix Thanks

Zoltan is dealing with STRATO AG - the server host via twitter and email:

german tweets:

Ben 'Zoltan' Wagner ‏@GM_Zoltan
@STRATO_hilft Es gibt wieder mal Probleme, hier wurde ein Server abgeschalten und keiner kann mir sagen, weshalb. Auch nicht telefonisch.

STRATO hilft ‏@STRATO_hilft
@GM_Zoltan Bitte betreff. Server und Kd.-Daten an twitter@strato.de. Wir schauen es uns an und melden uns. ^gr

@STRATO_hilft Das wär super, ich forwarde einfach die bisherige Mail.

@GM_Zoltan Wir haben noch keine E-Mail erhalten. Bitte an twitter@strato.de schicken. Dankeschön. ^gr


@STRATO_hilft ist seit 16:12 raus. Spamfilter womöglich? Die DOmain ist frisch umgezogen.
Öffnen

@GM_Zoltan Email ist jetzt angekommen. Ich habe die Kollegen der Technik soeben informiert. Wir melden uns wenn die Rückmeldung vorliegt.^gr
1m Ben 'Zoltan' Wagner Ben 'Zoltan' Wagner ‏@GM_Zoltan

@STRATO_hilft Super, danke !

[Dumdies]

around 5-10 minuts before there was a german twitter. Strato got a Twitter support, which now send a message to the technical support crew (strato) 5 minutes ago.

here the (german) quote:

SO what does these mean now? They still fixing it or? We need compo for the downtime

[Hammer]

it means that Strato now beginns to fix, until yet they didnt know the issue i think

[Dumdies]

it means that Strato now beginns to fix, until yet they didnt know the issue i think

Ok sounds good to me hope it is fixed soon :P they should do a GM event or something for the downtime, as we have no had one for a long time. Maybe help us out a little with items in game or something as it really hard to farm for some of them.

[Hammer]

Ok sounds good to me hope it is fixed soon :P they should do a GM event or something for the downtime, as we have no had one for a long time. Maybe help us out a little with items in game or something as it really hard to farm for some of them.

sure, but my english is not very good, so i hope some gm will translate you this informations soon, so you can understand it better