[MERGED]Click2Pay Issues

[neonoobie]

Please do send it along with the subject. Attn: Warren

I collect these issues and they go straight to Holger himself.

Just got the written confirmation from the bank that my card was rejected because of the cash advance nature of the charge Click2Pay tried to make (which they flatly deny). I've forwarded it to you.

It appears that eiither Click2Pay have a major bug in their system, or they're engaging in fraud.

Good luck with them.

[monkeybonez]

yeap i got the same error

i would love to try the game but unless there are alternative methods of payment click2crap is just too fishy to deal with

[Mr Kot]

There is an alternative: paybycash

Although i'm told there is a price difference.

[monkeybonez]

oops meant for the trial, saw the cash thing before

[RusSki]

I dont trust click2pay at all. I'd rather stick a red hot poker in my eye than give those cowboys any of my bank or cc details

PBC is the way forward.
On a per month basis it costs about £8.60.
If u pay for the 3 or 6 month options it works out cheaper per month.

[neonoobie]

oops meant for the trial, saw the cash thing before

No, no alternative for the "free" trial.

Having received written confirmation from my bank of the dodgy charge Click2Pay tried to make on my card (which they deny), I've gone ahead and made an official complaint at www.econsumer.gov, a database maintained by the US FTC.

I've given up on playing this game - I'm reasonably satisfied Click2Pay aren't remotely trustworthy - but I am curious to see what they end up saying.

[dailyroach]

after sending many emails to click to pay and account@necron
and support nothing was done i still have 2 wrongfully expired accounts

so i called click to pay while on the phone i sent "romy" 2 screenshots one of click to pays site and one of my credit card statement clearly showing the times and dates of the transactions

i then asked (well can you fix it now) her reply (we cant promice anything)

they stated that they never took any money at all and all the transaction dates they gave me were false

i would strongly recommend that no one trust these theives

[neonoobie]

i would strongly recommend that no one trust these theives

First, I'd email clic2pay and ask for written confirmation of their verbal advice that they haven't charged you. Then I'd talk to someone in your bank's credit card security division. Depending on how long ago your card was charged, you may be able to stop payment. They may be able to suggest other things as well.

Report them at the link I gave in a previous post. It's fairly quick and painles.

[Preach]

Click2Pay definately do not like Neocron players when they email hungry for blood. I payed for both my accts before the free trial for 6 months aand both went down on the end of the free trial date. My accts magically went down during early NC2 and it took Click2Pay 3 months to sort it out. This time however it took only a week over the xmas period which really wasn't too bad. However, they are definately not an efficient company. When my WoW acct deactivated i repaid and was on instantly which is how it should be.

and after all the name calling i would like to point out that Click2Gay is the Resistance name of choice

[dailyroach]

i called them again tonight and they admited to reciving my payments in november my accounts are still disabled but they said they would contact 10tackle and try to sort it out if its not enabled by tomorow i will be taking action and contacting my credid card people about reversing the transactions thankyou for the help

so far its four days and four international calls i dont think i will be extending my account/s unless they find a much better payment method it sucks cos i love this game

[neonoobie]

i called them again tonight and they admited to reciving my payments in november my accounts are still disabled but they said they would contact 10tackle and try to sort it out if its not enabled by tomorow i will be taking action and contacting my credid card people about reversing the transactions thankyou for the help

Another suggestion if you don't mind - since your account has been disabled for a certain amount of time during which it shouldn't have been, you have asked that when they reactivate the account, you'll be credited with the amount of game time that your account was down?

[dailyroach]

i have asked but im not holding my breath it seems they would like to make it as hard as possible for me to pay so its looking more likely as time goes by that i will not be playing nemore

[neonoobie]

i have asked but im not holding my breath it seems they would like to make it as hard as possible for me to pay so its looking more likely as time goes by that i will not be playing nemore

They really can't refuse - they took your money in order for you to have access to a particular service for a certain amount of time. They took your money but denied you access to the service - you're entitled to either a refund of money or game time.

[LiL T]

I SWEAR TO FUCKING GOD THERE USELESS NO POINT IN SAYING WHY, IF I CAN'T SORT THE SHIT MY SELF I WILL CONTINUE TO PLAY EVE-ONLINE NEVER HAD PROBLEMS WITH CCP.

K THX

xxx

[Paper Dragon]

PayByCash.

k thx

xxx